July 2009 Archives

After reading Does Your Childhood Home Dictate Your Design Choices? (Fast Company blog), I ordered Some Place Like Home: Using Design Psychology to Create Ideal Places, the book discussed in the post.

 From that post:

 

Newsstands are crammed with shelter magazines that dictate how your home should look. Cantilevered credenzas, bamboo modern beach furniture, appliances in bold colors--these are furnishing of the moment.

Will they gratify you? Not unless you understand the emotional roots of your likes and dislikes, according to Toby Israel, an environmental psychologist and author of Some Place Like Home. Just as therapy helps a patient unravel family patterns and predilections, design psychology shows how we're unknowingly influenced by the design and décor we knew in our formative years, for good or ill. Israel helps clients "design from within" by plumbing what forms and objects from the past have positive associations. "We all have an environmental autobiography," she said. "Why not open this treasure chest and think consciously about what gave you pleasure?"

 

Environmental autobiography . . . writing one sounds both fun and useful."

 

Posted by Sabrina I. Pacifici: "Associates Survey 2009: "In our annual midlevel associates survey, third-, fourth-, and fifth-year associates rate their firms as workplaces. We examined 12 areas that contribute to job satisfaction." To find out how third-, fourth-, and fifth-year associates rate their firms as workplaces, our annual midlevel survey examined 12 areas that contribute to job satisfaction. They include relations with partners and other associates, the interest and satisfaction level of the work, training and guidance, policy on billable hours, management's openness about firm strategies and partnership chances, the firm's attitude toward pro bono work, compensation and benefits, and the respondents' inclination to stay at their firm for at least two more years. Respondents graded their firms on a scale of 1 to 5, with 5 being the highest score. On this chart, firms with ten or more responses are ranked by their averages on those questions.


THE CHARTS

Associates Survey 2009: National Rankings
  • Associates Survey 2009: Results by City
  • Associates Survey 2009: Results by Size - Am Law 100 and Global 100 Firms
  • Associates Survey 2009: Results by Size - The Am Law Second Hundred
  • Associates Survey 2009: Results by Size - Non-Am Law 100 Firms
  • Associates Survey 2009: Firms from A to K; from L to Z"

Source: beSpacific - Accurate, focused law and technology news by Sabrina I. Pacifici. 1 . Copyright ©2002-2008 BeSpacific LLC. All Rights Reserved. Subscribe <http://www.bespacific.com/mt/subscribe.html>.

Posted by Tom Kane: "More and more it seems that in-house counsel are expecting their law firms to ask for their feedback. Even though "most general counsel and consultants say those law firms (seeking client feedback) are still in the minority and there isn't nearly enough of this type of dialogue going on" according to an article on Law.com's In-House Counsel.  I realize this is an old saw of mine, but it does appear that, with the growing popularity of the Association of Corporate Counsel's Value Challenge, it will become the norm.

 

Dan DiLucco of Altman Weil relates that when the attorneys at one of its clients were asked whether their "largest client was forced to cut" its legal budget this year, no one had a clue. As DiLucco put it:

 

"So what does that tell you... And that...is reflective of where a lot of firms are. They don't have these discussions. I don't know what they are thinking."

 

The managing partner of one firm mentioned in the article, that has sought feedback through a client panel, said that "reaching out to clients in a proactive way shows a firm cares about their opinions, isn't afraid to hear them and isn't going to wait for the clients to take the first step."

 

A wise model to follow, I would say, for those firms that want to be out there ahead of the curve. Not only do clients want to provide feedback, they don't want to have to initiate the discussion."

 

In the news: "Two legal research services are in a head-to-head competition to win the loyalty of America's lawyers: Casemaker and Fastcase. So how do the two compare? To find out, attorney Robert J. Ambrogi tested both and sat through online presentations to see which service has the clear edge." 

 

Read full text

 

Source: Law.Com's Daily Legal Newswire. 31 . Copyright 2008.  ALM Properties, Inc. All rights reserved. Subscribe <http://store.law.com/registration/register.asp?subscribeto=nw>.

From the site: "The arrest of Harvard Professor Henry Louis Gates Jr. at his home in Cambridge, Massachusetts ignited a wide range of legal and social debate as well as a media firestorm worldwide. Attorneys Bob Ambrogi and J. Craig Williams welcome famed attorney, Jack Greenberg, the former director-counsel of the NAACP Legal Defense Fund who, together with Thurgood Marshall, argued Brown v. Board of Education before the Supreme Court in 1954. Now the Alphonse Fletcher Professor of Law at Columbia Law School, Greenberg shares his perspective on racial profiling, civil rights and what we still need to learn about race relations.

Posted by: John Jantsch: "A pretty common question these days is "which social network is the best?" - And to that I usually say - "the one that helps you meet your marketing objectives" - and in that regard, many are great, but for different reasons.

I really like some things about LinkedIn. It has always tended towards the service oriented professional, in my opinion, but it has plenty to like in the brand asset optimization world that all businesses live in as well. My advice for most business owners is to find a social network or platform that seems most suited to your business objectives and dive in pretty deep, focusing more casual attention on the others, at least initially. Going hard and deep into one network, like LinkedIn, is the only way to gain the momentum delivered by consistent work and engagement.

 

So, when it comes to LinkedIn - here are 5 tips to get more

 

1) Your Profile...

2) Give to Get...

3) Show What You've Got...

4) Lead a Group...

5) Repurpose Content...

 

Bonus Tip..."

 

Posted by Michelle Golden: "FAQs--the sort found on software or product sites--might not be the most effective approach for marketing a service firm, but what can we learn from them?

If most firms set about to add a general FAQ page today, without thinking it through, it would end up being more like a QWWYWA (Questions We Wish You Would Ask) page. This would be where the firm would regurgitate its brochure and proposal "all about us" language yet again.

 

But it's proven. That doesn't work.

 

LESSON ONE: PURPOSE...

LESSON THREE: CONTENT...

LESSON FOUR: EFFECTIVENESS..."

 

From the e-newsletter: "No one anticipates that they or a loved one will be arrested, but it helps to be prepared in the event that it does happen. From arrest and bail, to trial and appeal, the "Stages of a Criminal Case" section of FindLaw's Criminal Law Center explains what to expect at each step of the criminal case process."

 

 Read more...

 

Source: FindLaw's PUBLIC ADVISOR. 30 . Copyright © 2008 FindLaw, a Thomson Business. Subscribe <http://newsletters.findlaw.com/>.

From the site: "2008-1334.  Natl. Union Fire Ins. Co. of Pittsburgh, PA v. Wuerth, Slip Opinion No. 2009-Ohio-3601.


Opinion: http://www.supremecourt.ohio.gov/rod/docs/pdf/0/2009/2009-Ohio-3601.pdf

(July 29, 2009) In a decision announced today, the Supreme Court of Ohio held that a law firm as an entity does not engage in the practice of law and therefore cannot commit legal malpractice directly. The court also held that a law firm cannot be vicariously liable for legal malpractice unless one of its principals or associate attorneys is found liable for malpractice."

Read full text

Source: Supreme Court of Ohio, 29 July 2009

 Posted by Chuck Kallendorf: "The August 2009 installment of LRP's Personal Injury Verdict Review relates one of their recent studies, based on award data from 2002 thru 2008, shows that the compensation median for personal injury trials in Ohio is $13,000, with plaintiffs receiving damages in 49% of cases going to trial. Nationwide, the Review said, the median award amount was $35,000 with a plaintiff recovery probability of 50 percent.

Statistics here were based on Jury Verdict Research's Verdicts & Settlements Database which contains more than 250,000 cases. Further information can be obtained @ http://www.juryverdictresearch.com/."

 

The active link is available at the source site listed below.

Source: Cincinnati Law Library Blog,  29 July 2009

Posted by Jeff Gamso: "Here's the question (and I'm deliberately fuzzing it up) that's been the subject of fairly heated debate among Ohio criminal defense lawyers this afternoon:

The judge screws up the written entry (which in Ohio is what counts) and gives the client less time than everyone expected and less, almost surely, than the judge intended. Apparently, the only one who notices is defense counsel. What's counsel's obligation?

Maybe you'd think that would be an easy one? And it seems as if everyone thinks it is. Except that there are two dramatically different answers coming from members of the bar.

So let's step back for a minute and try to see what's going on..."

 

Continue reading this interesting post at the source site listed below.

Source: Gamso - For the Defense, 29 July 2009

 

From the e-newsletter: "Blackberry Apps for Lawyers

http://www.llrx.com/features/blackberryapps.htm

Nicole Black highlights an assortment of Blackberry applications for research, document management, mobile communications, news, music, dictation and more - all of which would benefit just about any law practice.

 

**The Government Domain - Congressional Documents on FDsys: the Basics

http://www.llrx.com/columns/govdomain41.htm

E-Gov guru and research expert Peggy Garvin provides an overview of the organization, content and search features of GPO's new Federal Digital System (FDsys).

 

**After Hours: Fancy Foods Are Alive and Well http://www.llrx.com/columns/afterhours43.htm

Kathy Biehl returns, sharing the highlights of the 2009 Summer Fancy Food Show, which ran June 28-30 in New York City.

 

**Seeking Bypass: What Will Ultimately End Confidence in the Necessity of Parental Involvement Laws?

http://www.llrx.com/features/parentalinvolvementlaws.htm

Public interest law advocate Diana Philip's commentary focuses specifically on the multifaceted, complex and challenging issues that encompass the dichotomy between reproductive health care and rights available to adult pregnant women and pregnant minors. Diana's position includes references to seminal legal cases as well as to selected scholarly literature in the field of juvenile reproductive health.

 

**LLRX Book Review by Heather A. Phillips: The Little Red Book of Wine Law: A Case of Legal Issues http://www.llrx.com/columns/bookreview14.htm

Heather A. Phillips recommends this slim volume as it provides an engaging and accessible introduction to American wine law and history that will broaden the reader's appreciation of the wine industry. Though short and non-technical, this book is suitable for a surprising number of library collections.

 

**Green Files: Green Resources and Sites on the Internet http://www.llrx.com/features/greenfiles.htm

Marcus P. Zillman provides a comprehensive, wide ranging listing of web based green resources and sites, inclusive of home and business related information.

 

**Five Things Lawyers Should Know About Social Media http://www.llrx.com/features/lawyersandsocialmedia.htm

Lawyer, writer and blogger Nicole Black advises fellow professionals about important core techniques and goals to consider before jumping on the "social media" bandwagon.

 

**LLRX Court Rules, Forms and Dockets - continually updated by law librarian Margaret Berkland http://www.llrx.com/courtrules

 

Source: Pacifici, Sabrina. "New on LLRX.com for July 2009." Copyright © LLRX TM, Law Library Resource Xchange, LLC. All rights reserved. Subscribe <http://www.llrx.com/subscribe.htm>.

"Funding a Pet Trust"

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From the site: "In today's segment of Legal TIPS, 2008-2009 Tort Trial and Insurance Practice Section (TIPS) Financial Officer Randy Aliment underscores the merit of adequately funding projects and as an example, co-host Attorney Gilda Mariani questions trusts and estates attorney Peggy Hoyt about ensuring the fiscal soundness of a Pet Trust.

Related Podcasts

  • July 21, 2009 -- Creating a Pet Trust
  • July 13, 2009 -- Careers in Animal Law

The active links are available at the source site listed below.

Source: Legal Talk Network, 29 July 2009

Posted by Anthony Cerminaro: "Y Combinator and Wilson Sonsini Goodrich & Rosati are happy to announce the Series AA Equity Financing Documents. Their goal is to make angel funding rounds for startups easier for both sides.

"These documents were originally created for YC-funded startups to use when raising angel rounds. They seem to have worked well in trial runs so far, so we're open-sourcing them.

While they may not be suitable for all situations, the goal was to make the terms fairly neutral. So while we would of course advise both parties using these documents to have their lawyers look at them, they provide a starting point that we hope can be used in many situations without too many modifications.

"Needless to say, neither YC nor WSGR [nor I] assume any responsibility for any consequence of using these documents.

Series AA Termsheet
Series AA Stock Purchase Agreement
Series AA Board Consent
Series AA Stockholder Consent
Series AA Amended and Restated Certificate of Incorporation
Series AA Investors' Rights Agreement
"

From this Y Combinator post: Series AA Equity Financing Documents

 

The active links are available at the source site listed below.

Source: BizzBangBuzz, 24 July 2009

Posted by Dennis Kennedy: "My latest technology column for the ABA Journal is out. It's called "Working in the Cloud" and it focuses on the area now known as Software as a Service (SaaS) or hosted services or cloud computing. In fact, it's my effort to make the concept of cloud computing accessible and understandable to the average lawyer. It's probably well-known than I've long been a fan of the SaaS approach, but this column is intended to provide a balanced discussion of the concept.

After sketching out some history, I cover the general benefits and concerns about the SaaS approach and give some suggested tips when considering this approach:

1. Ask "compared to what?"

2. Do your due dil­igence.

3. Know your SLAs.

4. Deal with confidentiality.

5. Plan for transition.

6. Start small.

 

The details about the tips are in the article, of course, which you should now check out here."

The active links are available at the source site listed below.

Source: DennisKennedy.com, 26 July 2009

Posted by Adam Freedman: "Find out what to do when your partner is dipping into the till.

 

Play Download Subscribe

 

Read Episode Transcript"

 

The active links are available at the source site listed below.

Source: Legal Lad - Quick & Dirty Tips, 18 July 2009

From the blog: "Yesterday, the Ohio Supreme Court announced that it has significantly expanded the types of cases in which "Legal Interns" can represent criminal and juvenile defendants. These changes, which will be effective on August 1st, were made as unanimous amendments to Rule II of the Rules for the Government of the Bar.  Click here to read our prior post about the process leading up to the new changes."

The active links are available at the source site listed below.

Source: Cleveland Law Library Weblog, 28 July 2009

Rule Bars Evidence of Oral Promises That Contradict Written Contract in Suits Under Consumer Practices Act

From the site: "2008-1337.  Williams v. Spitzer Autoworld Canton, L.L.C., Slip Opinion No. 2009-Ohio-3554.

Opinion: http://www.supremecourt.ohio.gov/rod/docs/pdf/0/2009/2009-Ohio-3554.pdf

(July 28, 2009) The Supreme Court of Ohio held today that a provision of Ohio's Administrative Code, O.A.C. 109:4-3-16(B)(22), is unconstitutional and invalid to the extent that it allows state courts to consider "parol evidence" of alleged oral promises or representations made by a vendor to a consumer that are contrary to the terms of a written contract signed by the parties."

Read full text

 

Court Holds Resentencing Guidelines Set in 2006 Decision Do Not Violate Offenders' Constitutional Rights

From the site: "2007-0475.  State v. Elmore, Slip Opinion No. 2009-Ohio-3478.

Opinion: http://www.supremecourt.ohio.gov/rod/docs/pdf/0/2009/2009-Ohio-3478.pdf

(July 28, 2009) The Supreme Court of Ohio ruled today that the resentencing of criminal offenders pursuant to the Court's February 27, 2006  decision in State v. Foster for crimes committed before that date does not violate offenders' Sixth Amendment right to a jury trial or their rights under the Ex Post Facto or Due Process clauses of the U.S. Constitution."

Read full text

Both items from:

Source: The Supreme Court of Ohio 28 July 2009

Posted by Connie Crosby: "I'm currently at the American Association of Law Libraries' annual conference in Washington, DC. One of the things speakers have been talking about is lobbying being done to make PACER more accessible. The PACER service from the Administrative Office of the U.S. Courts provides on-line access to U.S. Appellate, District, and Bankruptcy court records and documents. The petition, through the care2 petitionsite website (http://www.thepetitionsite.com/) reads as follows:

We ask the Administrative Office of the U.S. Courts to improve PACER (Public Access to Court Electronic Records) by enhancing the authenticity, usability and availability of the system.

We the undersigned, urge the Administrative Office of the US Courts (AO) to make the following changes to the PACER system:

  • For verification and reliability, the AO should digitally sign every document put into PACER using readily available technology.
  • PACER needs to be much more readily accessible if it is to be usable for research, education, and the practice of law. Improved accessibility includes both lowering the costs for using PACER and enhancing the web interfaces.
  • Depository libraries should also have free access to PACER.

Thank you.

Put together by "a small band of law librarians who believe in improved open access to government information" the petition currently has 330 signatures. Their goal is 1,000 signatures.

To sign the petition, visit the website.

The active links are available at the source site listed below.

Source: Slaw.ca, 27 July 2009

From the site: "A deposition is not the place to wow everyone with your brilliance; depositions are about slowly accumulating information." In the latest episode of the Section of Litigation podcast Kenneth P. Nolan offers practical and insightful tips on the best way to take a deposition."

 

Download this podcast

 

The active link is available at the source site listed below.

Source: Litigation Practice, no date given

Posted by Wayne Schiess: "Law students, and some lawyers, make this mistake.

They describe a key precedent but don't give the procedural setting (motion for summary judgment, jury trial, etc.) or the case's result at the trial level (summary judgment, jury verdict, etc.) and on appeal (affirmed, reversed, etc.). That's usually a mistake. Mark Herrmann thinks it's a mistake too:

 

Why do I insist on a rigid formula [give the procedural setting and result of every key case] for discussing cases? Because my clients prefer to win.

When I discuss a case in a brief, I think carefully about the persuasive force of the precedent. I prefer to cite cases where the trial court did what my opponent is seeking here, and the appellate court reversed.

* * *

The second most persuasive precedent is a case in which the trial court did what I am asking the trial court to do in my case, and the appellate court affirmed.

Mark Herrmann, The Curmudgeon's Guide to Practicing Law 4 (ABA 2006).

If your memo doesn't tell Mr. Herrmann the procedural setting and result, he will be annoyed. All legal writers take note."

 

The active link is available at the source site listed below.

Source: Legalwriting.net Blog, 29 July 2009

Posted by Tom Kane: "The jury is still out on social media's contribution to my bottom line. And tracking the tweets, updates, etc., on LinkedIn, Twitter, Facebook, and Plaxo can be time consuming. Accordingly, I've dipped my toes in (to mix metaphors with my jury), but clearly not convinced as to value...yet.

 

Reading a post by Bruce Allen over on Marketing Catalyst from last week, he at least addresses part of my problem (the time part). He deals with it in a way that actually makes some sense... if one is disciplined as much as Bruce apparently is.

 

First, he addresses the fact that you can reach many more people through social media vs. networking in-person. Then he tells us how much time he spends attending to his online networking each day and how many people he reaches:

 

  • Facebook - 15 minutes/140 people
  • LinkedIn - 10 minutes/300
  • Twitter - 20 minutes/100  

Obviously, he reads faster than me. But, that is a lot of people, if they all read his updates, of course. Moreover, Bruce is not saying that you shouldn't still network in-person, and he relates a story about running into person that follows him online. Take a read. 

 

Clearly the social net is a very big "room." It may just be one we all could benefit from working."

 

The active links are available at the source site listed below.

Source: Law Marketing Blog.com, 28 July 2009

Posted by Greg Lambert: "Reading Patrick Lambe's Green Chameleon post entitled "Memory and Infantilism" reminded me of a saying I heard in law school about identifying what is, and what is not important. Lambe discusses the total screw-up that NASA did with the Lunar tapes, and the UK police did in losing important files related to a horrific child-rape case. Although there is a lot of facts surrounding both of those examples, it really, really boils down to the fact that we believe we can basically capture and maintain everything that we think is relevant to what we may want on down the road.

 

In a way, we do this with our Knowledge Management approach to everything from email to client files to court documents to contact relationship data. There is a whole subset of the legal industry (e-discovery) that has sprung from the idea of "everything is there, we just need to drill deep enough into the data to find it." These practices have created a misconception that if we keep everything, the "important" information will be there when we want to find it. Tapes regarding the Moon landing will be there 40 years later... files regarding DNA evidence will be there when the Judge asks for them... that email that your former boss sent you telling you to do something will be at your fingertips when your new boss asks "why the Hell did you do it that way?"

 

This all reminds me of a saying that someone told me back in law school. "If you highlight the entire casebook, you've learned absolutely nothing."

 

In other words, you should only highlight (store and archive) those things that you think you'll have to recall later on the final exam. The same concept could be adapted to how we treat the KM life cycle of information that flows through our possession today. Regardless if it is email, client files, or court documents there needs to be a realistic approach to how we handle that information. The most obvious would be any legal obligation we have to maintain and archive the information. There are certain things we should legally and/or ethically keep for a specific period of time. But, most of the data that we handle does not fall under these requirements. In fact, I'd wager that 90% of the emails, electronic documents, or paper documents we keep, we do because we are implementing the "CYA" rule.

 

Continue reading this interesting post at the source site listed below.

Source: 3 Geeks and a Law Blog, 29 July 2009

Posted by Richard M. "Rick" Georges: "How To Upgrade To Windows 7 From Windows XP -- Microsoft Windows 7 -- InformationWeek. Okay, all jokes aside, if you really, positively, have to get Windows 7 and you are running XP, this Information Week article will tell you how. However, this page listing all the things you can't do, and all the problems inherent in such an upgrade, and all the changes to your system, make me ask the question: "Why do you want to do it, in the first place?" Perhaps a masochistic streak runs in your family; maybe you enjoy pain; maybe you have dozens of hours to spend tweaking a new operating system, and changing settings, and learning a new way of doing things you have grown accustomed to doing the XP way. Before you do it, please consider. Is your system running smoothly? Do all of your essential applications and peripherals work okay? Are you getting your work done? Do you relish the opportunity to spend hours with paralegals and attorneys and secretaries in your firm who have problems with their data after the "upgrade"? Did you spend too little on your IT consultant last year, and you really want to help him or her send their kids to college? Do it if you must; but, don't come crying to me later. You are on your own."

 

The active link is available at the source site listed below.

Source: FutureLawyer, 27 July 2009

 

[I'm buying and iMac next week - not ONE reason not to and no more Windows discussions!!!]

Posted by Penelope Trunk: "It's great fun to track trends to try to figure out what the future holds. The Generation after Gen Y is a mystery. Sort of. There are some things we know. And what we know, we know doesn't change much. For example, people thought Gen Y's sunny optimism would die down under the ardors of raising  kids, but it didn't.  And people thought Gen X's cynical, outsider approach would change when they became soccer moms, and it didn't.

So it's a safe bet that once you peg a trait in a generation, it likely won't change much over time. But it could play out in interesting ways over time. Here are some ways that the traits of Generation Z might play out in the workforce of the future.

Generation Z will not be team players...

Generation Z will be more self-directed...

Generation Z will process information at lightning speed...

Generation Z will be smarter...

 

Full text and active links are available at the source site listed below.

Source: Penelope Trunk's Brazen Careerist, 27 July 2009

Posted by Chuck Kallendorf: "The Ohio Supreme Court last Thursday held that 'there was no legal basis for a private lawsuit based on a claim of unauthorized law practice in Ohio prior to September 2004, when the General Assembly amended R.C. 4705.07 to expressly recognize such a cause of action.'
(Holding) (Court's Summary)

The case was one evolving out of a homeowner's seeking to recover civil damages from a mortgage company for allegedly using non-attorneys in 2002 to perform legal services, such as the drafting of promissory notes & similar documents, for which it then charged "document preparation fees." Citing prior court decisions that held that a non-attorney was not entitled to payment for any service that constitutes the unauthorized practice of law, Plaintiff Gary Greenspan had asked the trial court to order the lender to refund the $300 he had paid for document preparation services. He hadn't filed a grievance with the Ohio Supreme Court's Board on the Unauthorized Practice of Law or a local bar association regarding the lender's actions, nor did he obtain a ruling by the board that the lender's actions constituted the unauthorized practice of law. Defendant lender had filed a pretrial motion to dismiss asserting that prior to the adoption of amendments to Revised Code 4705.07 in 2004, there was no legal basis for a civil lawsuit in Ohio. That motion, granted by the trial court, was appealed to the 8th. District Court of Appeals in Cuyahoga County.

"While Greenspan's appeal was pending before the 8th District," the Supreme Court recounted, " that court issued a decision in a virtually identical case, Crawford v. FirstMerit Mortgage Corp, in which it held that that plaintiff could not sue to recover document preparation fees he paid to a mortgage lender prior to September 2004 because a private cause of action for unauthorized practice of law did not exist in Ohio prior to the 2004 amendment of R.C. 4705.07. Despite its holding in Crawford, a different panel of in the 8th District overruled the trial court in Greenspan's case and reinstated his suit. The court held that because the unauthorized practice of law was available as a defense to breach-of-contract and fee-collection actions, it "inexorably" followed that it was also available as an affirmative cause of action. The appellate court did acknowledged that its decision now conflicted with Crawford, but declared that Crawford was "simply in error."
...


Greenspan v. Third Federal S. & L. ( Appeals Court decision )

ORC 4705.07(C)(2)HB 38 {adding §4705.07 (C); effective Sept. 15, 2004}
[ Legislative Service analysis ]"

 

Full text and active links are available at the source site listed below.

Source: Cincinnati Law Library Blog, 27 July 2009

Posted by Allison Shields: "Your law firm has a 'brand' whether you know it or not, and whether you've consciously built that brand or not. Sima Dahl (whom I had the pleasure of meeting at this year's "Get a Life" conference), in her post, "Busted: 3 Myths About Branding," interviews Maria Ross, who makes an excellent point when she says, "It's not just the visual pieces like logo, business cards or website, but also the experience that people have doing business with your company." This goes for law firms, too.

In other words, you are creating your brand every day with your interactions with colleagues, clients, judges, adversaries, vendors and everyone else with whom the people in your firm come into contact. The way the receptionist greets visitors is part of your brand. The way the telephone is answered in your firm is part of your brand. The quality of the written work that leaves your office is part of your brand. The way you treat the clerks at the courthouse is part of your brand. What kind of message is your firm sending?

When firms talk about branding and marketing, they often concentrate on things like the colors in the logo, the look of their business cards and the quality of the paper they use for their letterhead. But the impressions created by these items must be carried through in all of the firm's other branding in order to be effective. As Ross says, "People need to experience consistent marketing messages about 7-10 times in order for the perception to stick." If your written materials convey a different message than your firm's personal interactions with clients and others, the perception of your firm will be muddled, at best.

This is one of the reasons why I tell my clients that 'marketing' cannot be separated from 'management' of your firm - everything your firm does is part of your marketing, because everything your firm does contributes to the impression the firm leaves with others. You can have a fabulous logo and a great marketing message that targets your ideal clients, but if you have unhappy employees, poor systems for ensuring that quality work is performed on time and consistently, or if your bills are a disaster, that well-crafted marketing message is wasted. The actions of the firm will become your real brand.

To learn more about branding, you read the rest of Sima Dahl's post, and follow the rest of the three part interview series with marketer Maria Ross."

The active links are available at the source site listed below.

Source: Legal Ease Blog, 27 July 2009

From the blog: "There's this attorney from China and he's flying to San Francisco, hoping to start a good relationship. He works for a large telecommunications company that's planning its first venture in the U.S., and he's looking for a law firm to provide guidance in several regulatory matters.

He's several hours into the flight when he takes this article out of his briefcase. He's going to meet the author, an attorney at a law firm in San Francisco that also has an office in Beijing; the article should be great background.

Take a look at the article (it's a PDF file). If you're pressed for time, just read the first line.

Our flying attorney begins reading the article, which offers advice to Chinese firms doing business in the U.S. But as soon as he starts, he stops. He wonders, what is repaid economic growth? What is that?

As he reads the article, his generally favorable impression of the author -- formed during a phone call a week earlier -- starts to fade. There are so many careless errors. The author didn't mean repaid economic growth; he meant rapid economic growth. He wrote about Ebay, but he meant eBay. He quoted a figure of $750,000,000, rather than the correct figure: $175,000,000.

This is the flying attorney's second impression of the author, and it's not a good one. He wonders, who would write something like this?

What sort of law firm would publish this?

...

It's the sort of firm that lets a half-billion dollar error go unnoticed!

Had there been an editor between the attorney and the printing press, this would not have happened. Instead the article would have been transformed into this revised article.

The author would have looked good, the firm would have looked good, and the meeting that had been planned would not have been cancelled.

Note: Click here for a Microsoft Word document that shows exactly which changes I made to the article."

The full text and active links are available at the source site listed below.

Source: Set in Style, 23 July 2009

Posted by Joe Hodnicki: "And they are:

 

1.      Social media is useless without goals

2.      Different social media sites serve different purposes

3.      'Social media' is a misnomer

4.      People want to hire other people, not businesses

5.      Lawyers cannot afford to be left out of the loop

For details, see Nicole Black's LLRX article, Five Things Lawyers Should Know About Social Media. [JH]

The active link is available at the source site listed below.

Source: Law Librarian Blog, 25 July 2009

Posted by Bonnie Shucha: "3 Geeks and a Law Blog has a good post on using LinkedIn for competitive intelligence.

 

An earlier post describes how Twitter can be use as well.

 

The active links are available at the source site listed below.

Source: WisBlawg, 22  July 2009

In the news: "Mark Gerow of Fenwick & West describes 10 ways you can use Microsoft SharePoint to improve collaboration, streamline processes, communicate more effectively with your clients and help your attorneys and colleagues find the information and documents they need more quickly and easily."

 

SharePoint can:

 

1. REPLACE YOUR DOCUMENT MANAGEMENT SYSTEM

2. AUTOMATE NEW BUSINESS INTAKE

3. SEARCH ACROSS ALL YOUR SYSTEMS

4. ENCOURAGE 'COMMUNITIES OF INTEREST' USING MY SITES

5. CREATE A FIRMWIDE CALENDAR

6. CREATE A PRACTICE GROUP WIKI

7. COLLABORATE WITH CLIENTS USING EXTRANETS

8. MANAGE PROJECTS

9. DISPLAY 'KEY PERFORMANCE INDICATORS'

10. CREATE A 'MASHUP'

 

Read full text

 

Source: Law.Com's Daily Legal Newswire. 28 July 2009. Copyright 2008.  ALM Properties, Inc. All rights reserved. Subscribe  <http://store.law.com/registration/register.asp?subscribeto=nw>.

Posted by Tara Calishain: "The Mountain View (CA) Police Department and CrimeReports recently teamed up to show Mountain View crimes on CrimeReports maps. The maps appear to be Google Maps.

 

Speaking of Google, I put in the main address for Google to see if all was peaceful and... oh noes! A B&E last Wednesday on the 1600 block of Ampitheatre Parkway! (CrimeReports does not give exact addresses for crimes to protect victim privacy.) Whether this occurred at Google or not, I hope everything is all right. And I hope that "Disposition: ARR" means they managed to arrest whoever did it.

 

By the way, if you haven't used CrimeReports, I recommend it -- it's free and available at http://www.crimereports.com/. Crime reports are available for communities all over the US (the site says it covers about 400 communities representing about 25% of the population) and if you register with the site you can get e-mail alerts.

 

There's also an analytics page, which allows you to select a community and get several charts showing crimes over a given time period, which crimes are most prevalent, and a trending map showing how crimes have increased (or haven't) over time."

 

The active links are available at the source site listed below.

Source: ResearchBuzz, 27 July 2009

Posted by Jim Calloway: "On August 1, 2009, a new Federal Trade Commission rule goes into effect requiring businesses to have a written plan to identify and respond to "Red Flags" indicating possible identity theft.  Failure to comply may result in several government sanctions. Many feel that these should not apply to law firms and the American Bar Association has communicated that belief to the FTC.

 

Here's an article from the Ohio Lawyer with more details about the rule. But the date is almost here and, according to the FTC, if the lawyer regularly defers payment for services performed the rule applies. The FTC told the doctors the same thing. So if you tell a client they can pay their bill late because their home was just destroyed a few federal rule applies to your firm? I'd hate to guess the meaning of "regularly" for most law practices.

 

The good news is that the legal profession has long protected the confidentiality of client information. The bad news is that this is so deeply ingrained in the DNA of law firms that the required written documentation may be sparse and identity theft issues may present a somewhat different risk.

 

Maybe the answer is to reduce to writing the many protections of our clients' confidentiality we already have in place.

 

Judith D. Equels, Director of The Florida Bar's Law Office Management program, has these observations...

 

 

Posted by Larry Bodine: "Stephanie Molnar, CEO of WorkPlace Media, says "When it comes to influencing brand perception and purchase decisions... social networking... has a long way to go."

A recent Harris poll also supported this assertion, says the report, showing that word of mouth is a much stronger influencer than social networking. When a group of adults were asked about their information-gathering process for the most recent purchase they made,

 

  • 21% of Harris poll respondents cited "face-to-face with a person not associated with the company, such as a family member, business colleague or friend."
  • 12% cited a phone call with someone similar
  • 4% mentioned using "public online social-networking sites, such as Facebook, LinkedIn or MySpace"
  • 4% mentioned "private social networking sites, such as customer communities"  

By Julie A. Fleming: "Leaders are better rainmakers.  Bold statement, isn't it?  But think about it.  Would you easily place your trust in someone who manages a team of worker bees who didn't make much individual contribution - knowing that if the manager goes down, the team will at best miss a few beats?  Or would you select someone who is skilled in assembling a strong team and evoking high performance from its members?

 

A leader is more likely to show up for a meeting with a client or prospective client ready to ask questions... 

 

Clients generally hire lawyers, not firms, but clients count on the lawyers to assemble and run the teams necessary to get the business accomplished... 

 

Leaders have the emotional intelligence to establish strong relationships, even when something goes wrong... 

 

What part of your leadership development path is calling for focus so you can also improve your client service and business development skills? ... 

 

Not sure where to start?  Read The Reluctant Rainmaker for an easy-to-follow step-by-step guide to developing the skills that will support your efforts.  If you'd like to move faster and further, please contact me to arrange a consultation."

 

Posted by Wayne Schiess: "In general, when two words jointly modify a noun, those words should be hyphenated. Check any reliable style manual, like Bryan Garner's The Redbook or Words Into Type. They're called phrasal adjectives or compound modifiers. There are exceptions, but that's the general rule. The hyphen clarifies meaning and prevents miscues.

Lawyers tend not to use the hyphen for these phrasal adjectives and compound modifiers. One reason is that some don't know the rule. One reason is that some think that because most lawyers don't know the rule, using the hyphen will look wrong. And one reason is that legal writing has a lot of stock phrases that would technically require the hyphen but that are never confusing to lawyers, so leaving the hyphen out is mostly harmless.

For example, no lawyer will misunderstand these unhyphenated phrases:

summary judgment motion
common law rule
contingent fee case

But these unhyphenated phrases could cause confusion:

for profit organization
small business loan
criminal bill passage

Careful legal writers would hyphenate those phrases:

for-profit organization
small-business loan
criminal-bill passage

So one solution is to hyphenate miscue-causing, ambiguous phrasal adjectives but to leave alone stock phrases in legal writing.

I tend to use the hyphen in all but the most common stock phrases. So I write "legal-writing course" even though, if I omitted the hyphen, no one could be confused that I'm referring to a legal--as opposed to an illegal--writing course.

I can't tell you what to do. But tune your writing radar to this issue--raise your writing IQ."

Posted by Evan Schaeffer: "At Ron Miller's law firm, Miller & Zois LLC, they're open to the idea of sharing their work product. The firm's "Sample Personal Injury Trial Materials" contains many real-life transcripts, in addition to forms and examples in these areas:

  • Sample Voir Dire
  • Opening Statements
  • Direct Examinations
  • Cross Examinations
  • Jury Instructions

Since real-life examples provide one of the best ways to learn, the Miller & Zois webpage is worth a look.

 

Related posts:

 

1. Trial-Planning Steps to Take After a Deposition Has Ended

2. Learn from a Trial Transcript

3. Motivating Yourself for Trial: Start a Notebook Early

Posted by Carolyn Elefant: "The jury is back from its flat-panel bedecked deliberation room, and the verdict for the greatest legal television show of all time is... "L.A. Law," according to a panel of 12 "experts" (including nine lawyers) selected by the ABA Journal. The rest of the list shows a mixed affinity for the classic (#2 -- "Perry Mason"), the perennial (#4 -- "Law & Order," not to be confused with its spinoffs, two of which also make the list) and the cartoonish (#16 -- "Harvey Birdman, Attorney at Law").

 

The online blurb at the ABA Journal Web site doesn't offer much information about the selection process, and having watched only a handful of the top shows myself, I don't have much insight either. But feel free to cast your own vote or to post a comment below on your favorites.

 

Posted by J. Benjamin Stevens: "A few weeks ago, I reposted a review of MacSpeech Dictate by Finis PriceDavid Sparks, has also reviewed this software, and I have reposted his review below.  While I do not use speech recognition software myself, I realize that many attorneys do.  I highly respect the opinions of my two good friends, and I hope that you have found their reviews helpful.  Here's what David thinks about MacSpeech Dictate:

 

It wasn't too long ago that I reviewed MacSpeech Dictate version 1. At the time I concluded it was the best dictation application on the Mac but is still wanting against the DragonDictate on the PC.

 

Because MacSpeech Dictate uses the Dragon speech recognition engine, I've always felt it is only a question of time before MacSpeech catches up with the feature list on the more mature PC application. Recently, MacSpeech Dictate came out with version 1.5 that takes several important steps on that path.

 

Since the original release of MacSpeech Dictate, the Dragon engine has been updated to version 10 on the PC. MacSpeech Dictate 1.5 brings that Dragon version 10 engine over to the Mac. It is both faster and more accurate than the Dragon 9 engine in the prior version. The developer states the accuracy improved "up to 20%." Even using the prior version, my accuracy was very good. Having used speech recognition software (off and on) for over 10 years, I simply cannot understate the accuracy of the Dragon engine if you spend a little time and are careful with your diction. Frankly, my biggest accuracy problems are not the software but my occasional sloppy dictation habits. While difficult to quantify, the improved accuracy and speed with the new version is noticeable. Indeed, the engine upgrade is, in my opinion, the most important reason to move to version 1.5...

 

Continue Reading...

 

Posted by Sabrina I. Pacifici: "Twitter 101 for Business: "Every day, millions of people use Twitter to create, discover and share ideas with others. Now, people are turning to Twitter as an effective way to reach out to businesses, too. From local stores to big brands, and from brick-and-mortar to internet-based or service sector, people are finding great value in the connections they make with businesses on Twitter."

 

Source: beSpacific - Accurate, focused law and technology news by Sabrina I. Pacifici. 26 . Copyright ©2002-2008 BeSpacific LLC. All Rights Reserved. Subscribe <http://www.bespacific.com/mt/subscribe.html>.

Posted by Patrick J. Lamb: "Dave Bohrer of Confluence Law Partners recently published an article, Trolling For Efficiency, which discusses the impact of using alternative fees in patent defense litigation. [I should be able to post a link to the article in a few days.  Email me for a copy in the interim.]  Dave is a former BigLaw IP partner, and he knows the cost of defending a patent case as well as the benefits that his new model creates.  Thus, I was particularly interested in this portion of his article:

 

In the case of fighting trolls, hi-tech does not want to pay the $5 million-plus charged by hourly firms. The fixed-price discussion necessarily focuses on lowering the cost to levels where it is less expensive to fight than settle. One of the unanticipated advantages of this process, according to Neal Rubin [of Cisco], is that "counsel's willingness (or unwillingness) to share the risks and rewards of litigation can help  [Cisco] assess the strengths and weaknesses of its case. While firms are not equally risk positive or averse, a firm's willingness to accept risk provides a useful litmus test that can help instruct the client whether it has realistically assessed the strength of the case. The straight billable hour model provides no such feedback."

If lawyers won't put their skin in the game, perhaps it is because they think the bet isn't likely to pay off.  And if your lawyers think that, shouldn't you take a much harder look at whether you are accurately assessing your position in the case?"

Posted by Penelope Trunk: "Most of us have a terrible time focusing on our work.

Left uninterrupted, we are likely to interrupt ourselves. The Internet, everyone's interrupter of choice, is the most tantalizing type of reward system to our brain: intermittent but unpredictable rewards, in the form of a randomly great video or a juicy email here or there. (This is also why kids love to whine to get what they want. Parents give in only when they are at their wit's end, creating, from a child's perspective, a similar, randomly yummy reward system.)

Each time we interrupt ourselves at work, the process to get us back to that point of focus takes twenty-five minutes. So we spend nearly a third of our work day recovering from interruptions, trying to recover our focus.

The time management gurus are all over this problem.

Winifred Gallagher is the author of Rapt: Attention and the Focused Life. The thesis of the book is that the ability to positively wield your attention is the key to your quality of life. Gallagher says (in either her book or in the article that I am liberally quoting from " I'm not sure which, but I am distracted enough by the issue that I feel compelled to distract you as well) "You can't be happy all the time but you can pretty much focus all the time. That's about as good as it gets."
...

 

Now I am wondering if attentiveness is the way to achieve self-discipline. You find your goal--the stuff that is really super important--and you focus on it. That focus creates enough self-discipline to do what you need to achieve the goal.

But that isn't just my idea. There are others thinking the same thing.
...

Okay. So notice this about focus: You are not actually able to be productive without focus. So we can stop looking for the ultimate moleskin notebook or the perfect Firefox extension because those are actually productivity distractions. The hardest thing about productivity is figuring out what is the number one thing on your to do list.  After that, you need to focus on doing that one thing.
...

 In the news: "While working at one of the biggest financial institutions in the world, Kimberly Summe was thinking small. Last year, as a lawyer at Lehman Brothers, Summe developed an idea for a pro bono program that would assist microfinance projects around the globe that provide small loans to entrepreneurs in developing nations. Even as Lehman collapsed last fall, Summe managed to launch Paladin Connect, which now provides free legal help to more than a dozen microfinance groups from Bangladesh to Bosnia."

 

Read full text

 

Source: Law.Com's Daily Legal Newswire. 24 . Copyright 2008.  ALM Properties, Inc. All rights reserved. Subscribe <http://store.law.com/registration/register.asp?subscribeto=nw>.

"Typography for Lawyers"

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From the e-newsletter: "This is an intriguing website that focuses on typography as a means to make legal documents look better aesthetically, and arguably, more professional and more persuasive. The founder of this website is a typographer-turned-lawyer, and he gives ample examples to back up his theory that presentation is tantamount. Visitors unfamiliar with typography can learn about it by clicking on the links "What is Typography?" and "Why is typography important?" Once visitors have digested that, they can take actual lessons in typography, from basic to advanced. Some of the topics covered are "Straight Quotes and Curly Quotes", "How to Pick a Font", "Condensed vs. Squished Fonts". The website's author mentions in "How to Use This Website", that he does not include all the lessons that would usually be in a typography course or treatise, but rather he includes only those that would be useful to a lawyer. For the disbelieving lawyers out there who think the courts restrict what fonts can be used in their court system, go to the link "Appendix: Court Rules Regarding Fonts" to read official court rules regarding font, for the 50 states and the federal system. [KMG]"

 

Source: The Scout Report. Volume 15, Number 29. 24 July.  Copyright © 2006 Internet Scout Project. Subscribe <http://scout.wisc.edu/About/subscribe.php>.

Posted by SFairley: "Law firm marketing is a struggle for most small law firms.

As an attorney in a small law firm or a solo practice, you cannot and should not try to do all your marketing by yourself. In any full blown legal marketing plan there are many moving parts, there is an expertise that must be applied to get the results you really want. Here are five keys to delegating when it comes to marketing for lawyers.

 

Key 1. Delegation is a learned skill...

Key 2. Delegation is not abdication...

Key 3. Trust is developed and must be mutual...

Key 4. Delegation is about control...

Key 5. Your lack of ability to delegate is your biggest obstacle to success, both personally and financially...

 

As the old saying goes, sometimes we are our own worst enemy. When it comes to law firm marketing, delegation is the key to your financial success."

 

Posted by Tom Kane: "Time for another marketing moment from 365 Marketing Meditations from Levick Strategic Communications for July 22:

 

"Publish. Gain internal credibility by first getting external imprimatur. Professionals will believe you're important if someone else thinks you are."

 

Let's take a look at this for a second. I can't resist, of course.

 

What this pithy observation is saying is that by publishing in the "right" places, e.g., the ones that your target clients read, you will gain credibility with the publication's readers. The fact that the magazine or journal (print or online) allows you to address their subscribers, gives you credibility with that audience, and others that hear about it or see it.

 

The same applies to public speaking. By picking an organization that has the audience that you desire to represent, the organization's credibility among its members will be transferred to you by the fact that you have been allowed to address them.

 

That is why speaking and writing are still excellent business development tools. Of course, you could lose that "free" gift by delivering a boring speech - both content-wise or with a poor delivery - or a poorly written article.

 

Basically, you've been given a free lunch, that you best be grateful for by doing an excellent job in delivering meaningful content."

 

Posted by Tom Mighell: "The Total Practice Management Association is dedicated to the advancement of attorneys, paralegals, and other legal professionals in their "struggle to build and manage a profitable practice without sacrificing their personal life." At the Practice Makes Perfect Blog  they're providing regular updates on law practice management topics -- categories include law office issues, technology, practice management tips and news, and more."

 

Posted by Robert Ambrogi:

 

  • "The Soldier in later Medieval England. This one has only the slightest to do with law but it is immensely cool nonetheless. This new British database provides access to the detailed service records of some 250,000 medieval soldiers who served between 1369 and 1453. As for the law connection, it includes a "protection database" containing letters of protection and powers of attorney that men would have taken out prior to entering military service.

  • iPhone J.D. As the name reveals, this is a blog for lawyers who have iPhones. It is written by Jeff Richardson, a lawyer in New Orleans who says the iPhone is "the device that I have been wanting for 20 years." The blog is a virtual applecart of useful tips for iPhone users.

  • Business Forms. A collection of more than 500 business forms and templates, all free to download. It includes many forms of use to lawyers, but lawyers should beware of using any canned form straight off the shelf."

"Can Lawyers Be Rebels?"

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Posted by Carolyn Elefant: "Has the revolution been co-opted? That was my first thought when I read that the ABA Journal, one of the most mainstream of all legal industry publications, is sponsoring the Legal Rebels project in an effort to remake the legal profession.

So who are the legal rebels? According to Ed Adams, ABA Journal editor-in-chief, the rebels encompass:

 

Dozens of lawyers nationwide [who] aren't waiting for change. Day by day, they're remaking their corners of the profession. These mavericks are finding new ways to practice law, represent their clients, adjudicate cases and train the next generation of lawyers. Most are leveraging the power of the Internet to help them work better, faster and different.

 

The Legal Rebels project will profile these innovators and describe the changes they are making. It will tell their stories in the ABA Journal, on this website and through a variety of social media channels using text, pictures, audio and video. The first of these profiles will appear here on August 25. Several will be added weekly through the end of November.

 

The Legal Rebels project seeks wide participation. Lawyers are invited to nominate "rebels," and according to recent tweets listed at the site, the nominations are rolling in. In addition, there's a Legal Rebels Manifesto posted at the site wiki so that lawyers can make their own edits.

 

I've not seen much buzz about the Legal Rebels project just yet. But at least one site -- the perpetually disgruntled Temporary Attorney -- isn't impressed. Citing a commenter, Temporary Attorney writes that:

 

[T]he REAL online rebel movement among lawyers online is the movement to expose the law school scam and how the legal establishment such as the bar associations are enabling the law school industry to lure hundreds of thousands of law students into 6 figure debt when there is a huge oversupply of lawyers already.

 

For years, the legal elites have benefited from this drastic oversupply and the cheap labor generated by these nasty unsanitary debt repayment mills. But now, however, even a shitty benefitless secretarial wage is too much for them to handle. Hence, this year we have seen the devastation unleashed by the ABA's opening of the floodgates to a massive wave of foreign outsourcing.

 

So who owns the revolution and what does it mean in the context of the law? Are legal rebels those who, as the ABA project suggests, innovate with technology to bring down costs and better serve clients, even if it means the elimination of traditional jobs? What about the hordes who read and comment on sites like Temporary Attorney, waging their online battle against what they see as the legal profession's race to the bottom?"

 

The active links are available at the source site listed below.

Source: Legal Blog Watch, 22 July 2009

"Spend Wisely"

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Posted by Jordan Furlong: "One of the reasons -- maybe the main reason -- why lawyers are so risk-averse is that averting risk is kind of the whole point of having lawyers. People hire us for two reasons: (a) to fix a problem that's already occurred, or (b) to arrange things so as to minimize or eliminate the risk that problems will occur. In Susskindian terms, these are the ambulance at the bottom of the cliff and the fence at the top, respectively.

 

The idea that we'd be better off with fewer ambulances and more fences is starting to catch on within the profession. But there's an important question in there: how many fences do you really need? Is it possible you're installing more fences than can be justified by the reduced risk of accidents? And as sellers of both fences and ambulances, are lawyers sufficiently objective to be the ones making that call?

 

Ron Friedmann got me thinking about all this with two insightful and provocative posts about reducing corporate legal spend. He argues that institutional clients "need to do a better job assessing risk and deciding what warrants legal attention," and draws an analogy to the US health care system which, by many accounts, costs so much in part because of rampant unnecessary treatment. If clients took the time to review all their legal spending and figure out what percentage could be eliminated with an acceptably small increase in risk, they could lower their legal spend without dramatically increasing the company's exposure.

 

The idea that companies are over-protecting themselves against risk and therefore overspending on lawyers is compelling. Obviously, there are legal costs that can't be eliminated -- if the government tells you to comply with a given regulation or face prosecution, you're going to comply. But if you separated corporate legal spend into two piles -- one for "we need to do this or we'll go out of business" and "we'd better do this to make sure we've covered all our bases" -- you might find the second pile a lot higher than you expected. And if you weighed the savings of not covering a given base against its reasonably foreseeable consequences -- not the possibility, but the probability of trouble -- you might decide you're buying too much legal risk aversion..."

 

Full text and active links are available at the source site listed below.

Source: Law21, 22 July 2009

Posted by Evan Schaeffer: "Lawyers who are defending depositions (or learning how to defend depositions) sometimes like a handy list of form objections. If the form objection is not made during the deposition, this type of objection is normally waived.

 

Here are some typical form objections:

 

  • "Vague..."
  • "Compound..."
  • "Argumentative..."
  • "Asked and answered..."
  • "Assumes facts not in evidence..."
  • "Misstates the evidence" or "misstates the witness's testimony..."
  • "Leading..."
  • "Lacks a question..." 
  •   "Lacks foundation..."

Some common objections that are not to the form of the question include irrelevance and hearsay.

 

If you'd like to add other objections to the list, please leave a comment. For more information on deposition objections, see my book, Deposition Checklists and Strategies (James Publishing)

 

Related posts:

 

1. "The Anatomy of the Perfect Deposition Question."

2. "When Are Leading Questions Permitted During Federal-Court Depositions?"

3. "Depositions: Don't Ignore Form Objections."

4. "Depositions: Asserting Control with the 'Nonresponsive' Objection."

Full text and active links are available at the source site listed below.

Source: The Trial Practice Tips Weblog, 21 July 2009

Posted by Jim Hassett: "When lawyers are just starting to consider alternative fees, one of the first questions they ask is: how many kinds are there?

 

That's a logical question, and indeed was one of the first things I asked when I started studying the topic.  My researcher and I spent more hours than I would care to admit listing all the types of alternative fee arrangements that have been reported in the past, and studying the taxonomies experts have proposed to classify them. 

 

In terms of the underlying dimensions, depending on who you ask, there are either two types of alternative fees (fixed and contingent) or three (if you also count discounted hourly rates).

 

Part 5 of this series provides an overview of discounts.  The disagreement about whether blended and discounted arrangements should or should not be considered "alternative" can add considerable confusion to an area that is already confusing enough.

 

For example, when BTI Consulting Group reported a survey of the frequency of alternative billing at the 2008 annual conference of the Legal Marketing Association, the percentage they reported included blended rates.  But when Altman Weil published a survey of the same topic in November 2008, they specifically "excluded not only hourly work but also discounted or blended hourly rates."  And, when a third survey was conducted last May (also by Altman Weil), the press release did not mention whether discounts were included or not.  Which makes it awfully hard to interpret their conclusion that "the use of alternative billing is nearly universal in law firms."  Does this mean that almost every firm uses fixed and/or contingent fees?  Or simply that everyone is offering discounts?

 

In the AmLaw alternative fees survey we are currently conducting, we went with the strict definition and excluded blended rates and other approaches that are strictly hourly.  We focus instead on arrangements that are fixed or contingent, in whole or in part.  We explain that definition when we recruit participants, and I mention it again as I begin each interview.  Nevertheless, as the conversations continue, a few participants inevitably go back and talk about blended rates, because that's the way they think about alternative billing. 

 

Unfortunately, some firms have a vested interest in maintaining this confusion.  Saying that your firm is offering "alternative billing" sounds much more thoughtful and less desperate than saying: we are slashing our rates because we need the business.

 

These two underlying dimensions - fixed and contingent - are often combined with each other and/or with hourly rates to form many different types of hybrids.  One increasingly common arrangement is the type of cap law.com reported when:

...

 

If you wanted to list all the different types of hybrids which combine fixed, contingent and hourly arrangements, how many types would there be?  As Pat Lamb explained in my March webcast on alternative fees, when you consider all the combinations and permutations there are "a limitless variety of ways to structure fees."  And even if you were able to somehow create a list of all the fees that had been used in the past, the next day some lawyer somewhere would invent a new one.

 

To cut through this confusion, some firms are compiling proprietary short lists of the exact details of alternative billing arrangements that best fit their business, and the risks and benefits of each.  These living documents will be revised frequently, to summarize what firms learn as their experience grows.  We are currently talking to several firms about the best ways to structure these internal guides, including one 700-lawyer firm that has reproduced the entire LegalBizDev Guide to Alternative Fees in their proprietary document.  

For a summary of this series, see the free
LegalBizDev Guide to Alternative Fees, in the Alternative Fees section of our web page. A substantially revised edition of that Guide will be released on July 29 in connection with our West LegalEdcenter webcast on Alternative Billing: How to Implement Sustainable Programs for the Long Run.

 

Full text and active links are available at the source site listed below.

Source: Legal Business Development, 22 July 2009

From the site: "Debate continues over Health Care reform. Co-hosts J. Craig Williams and Bob Ambrogi welcome Dr. David Orentlicher, professor and co-director of the Center for Law and Health at Indiana University Schools of Law and Medicine and Attorney Joel L. Michaels, the partner-in-charge of the Health Law Department in McDermott Will & Emery LLP's Washington, D.C. office, to discuss legal issues surrounding healthcare reform, its impact on businesses, hospitals, and individuals and the role of federal government in the marketplace of health care insurance.

The active links are available at the source site listed below.

Source: Legal Talk Network, 22 July 2009

Posted by Jim Calloway: "I hate spam e-mail. It fills my inbox and wastes my time. I saw a report from a bar association this week that 94% of its incoming e-mail was spam. Of course, they filter most of that out.

 

But today I want to make sure you understand that some of the advice you received in the old days is not good advice anymore.

 

While there are many kinds of spammers, for today's discussion, let's assume there are two kinds: lawbreakers and legitimate businesses.

 

For lawbreakers and those who operate in the gray areas, we need help from the FBI, IT people, spam filters and the like. We can't do much on our own.

 

But many otherwise legitimate businesses use "e-mail marketing." Surely, I am not the only one who has noticed that when I toss business cards into fishbowls, trying to win a nicer iPod or some other great prize, what I always seems to win is being added to the company's e-mail marketing list. Other companies seem to add me just because they ran across my blog and found my e-mail address.

 

But, In the old days we were told never to click on "Unsubscribe" links at the bottom of spam e-mail as it just confirmed your identity and generated more spam. But since the federal CAN SPAM Act is being enforced, that is no longer true. So I regularly click on unsubscribe links to reduce the inflow of unwanted commercial e-mail. If I get spam e-mail that doesn't have an unsubscribe option at the bottom, I will reply with a warning of legal consequences and a link to the FTC's page on requirements for commercial e-mailers. Often I get a quick apology by return e-mail. A person who built illegal spamming tools even got a jail sentence earlier this summer. Try it. It even makes you feel good."

 

The active links are available at the source site listed below.

Source: Jim Calloway's Law Practice Tips Blog, 14 July 2009

From the e-newsletter: "Whether it's LinkedIn or Legal OnRamp, Twitter or del.icio.us, Web 2.0 is very quickly transforming the way law firms market themselves and their attorneys."

 

Read more...

 

Source: FindLaw's Practice Paper. 22 July 2009 Copyright © 2008 FindLaw, a Thomson Business. Subscribe <http://newsletters.findlaw.com/>.

Posted by Joe Hodnicki: "Lost in the Cloud, a New York Times op-ed contribution by Johnathan Zittrain, identifies some of the dangers of moving from manipulating and storing data on your computer to doing everything online where you entrust your files to service providers for access and privacy protection. Two recent examples of these dangers: Amazon's unilateral removal of purchase titles from Kindle devices, reported here, and the hacking of Twitter corporate documents stored on Google Apps, reported here. "But the most difficult challenge -- both to grasp and to solve -- of the cloud" writes Zittrain, "is its effect on our freedom to innovate." See also Zittrain's Newsweek article, How to cope with the disappearance of the PC."

The active links are available at the source site listed below.

Source: Law Librarian Blog, 23 July 2009

Posted by: John Jantsch: "I've hung out with thousands of entrepreneurs over the last few years alone and I can tell you, they're not who you think they are.

So much of the popular literature on entrepreneurs portrays them as some sort of gut wrenching risk takers walking out there on the bleeding edge daring to tread where most fear. And a few of those do exist, but more often than not, those are the ones who fail. What I've found is that successful entrepreneurs possess and grow a handful of traits that are rarely mentioned and certainly aren't found in textbooks on the subject. I'm not sure if these traits can be learned to tell you the truth, but I do think it's helpful if they're understood.

In my opinion people who naturally possess the following traits are more likely to succeed as entrepreneurs.

Curiosity..

Risk Averse...

Planners...

Trusting...

Non judgment...

Spatial...

Pragmatic...

 

So, you an entrepreneur? Where do you stand on these traits?

Related articles by Zemanta
  • 8 Patterns Of Highly Effective Entrepreneurs (myventurepad.com)
  • Women are business risk-takers, study says (cnn.com)
  • Business Networking: Do's and Don'ts (startupprofessionals.com)"

 

The full text and active links are available at the source site listed below.

Source: Duct Tape Marketing, 20  July 2009

Posted by Robert J. Ambrogi: "In the Boston area where I live, we pounce on beautiful days like someone wandering the desert does a sudden oasis. But on the particularly bright and sunny Sunday that just passed, I could not tear myself away from the TV, mesmerized as I was by the drama of 59-year-old golfer Tom Watson's drive toward possible victory in the British Open. It was not to be, the world now knows, but this year's Open championship will forever be remembered not for the winner, but for the improbable story of the man who almost won.

 

We can all find lessons and inspiration in Watson's story. But are there lessons of particular applicability to the legal profession? Wondering this, I turned to the blawgs in search of answers. Somewhat surprisingly, I actually found some.

 

One thoughtful post, What Tom Watson Teaches Us About Business and Practicing Law, comes from John L. Watkins, a partner with Chorey, Taylor & Feil in Atlanta. Watkins finds several lessons for lawyers. One is that doing what you do, and doing it well, can sometimes be reward enough. "Watson has reminded us to stay in the game, to enjoy what we do, and to relish the chances -- few as they may be -- to do something really special in our chosen business or profession."

 

Another is that experience counts:

 

Watching Watson hit smart shot after smart shot in difficult and differing conditions -- taking his medicine when necessary -- shows the advantage of over 30 years of experience in playing links golf. Even in athletics -- where youth must be served -- experience still counts for something. This is even more so in business and law.

 

Another rumination on Watson comes from Mark Wahlstrom, president of a structured settlement company, writing at The Settlement Channel. For Wahlstrom, a key lesson is not to give up on opportunity and hope. "Take a tip from Tom Watson, who whether he wins or loses, will have set an example that age, physical limitations and the expectations of others are no excuse for just showing up and mailing it in," he writes. "Develop a plan. Expect it to work. Execute the plan and get up on the leader board instead of showing up for the free sleeve of golf balls and a couple of drinks in life."

 

The only other legal blog post I found about Watson came from Tom Kirkendall at Houston's Clear Thinkers. He was less philosophical, choosing instead to quote the tweet of Golf Digest writer Dan Jenkins, who looked at Watson's feat from a different perspective: "I was Watson's age 20 years ago -- still drinking a lot, practically buying Elaine's. I thought I was immortal. What's the big deal about 59?"

 

Heck, if Watson were a Supreme Court justice instead of a pro golfer, we'd consider him a kid. Still, it was less his age than his drive that I found inspiring -- his belief coming into the championship that he could win and his presence of mind to make it happen -- almost. Watson gives new meaning to that old saying, "It doesn't matter whether you win or lose, it's how you play the game." And that is a lesson worth remembering for lawyers as much as for athletes."

 

The active links are available at the source site listed below.

Source: Legal Blog Watch, 21 July 2009

She's 88 years old and mayor of the third largest city in Ontario, a city that is debt-free with $700,000,000 in reserves. Asked about reasons for her success, her responses included taking care of her people and keeping taxes down. In the video, this dynamo plays hockey, bowls, and takes part in a music video. Click here to watch Hazel McCallion in action. Like her attitude and philosophy!

 

Today spend a few moments thinking about the role assumptions play in aging; for some fodder for your thoughts, read my post Should we change our assumptions about elders? Do we know as much as we think we do? Should we say no to aging?.

The active links are available at the source site listed below.

Source: idealawg, 17 July 2009

Posted by Allison Shields: "Last week, Jordan Furlong started an interesting discussion thread on the LinkedIn Legal Innovation group. I tried in vain on several occasions to add my comments to the thread, but for some reason, LinkedIn Groups just wasn't working for me and I couldn't get my comments posted, so I gave up and decided to post them here.

The discussion thread centered around Steve Bell of Womble Carlyle's Custom Client Service Solutions Blog post ( http://clientservicesolutions.blogspot.com/2009/07/great-questions.html ). He quotes Mark Maraia's seven questions to ask your client. They are:

  • What do you like about how we handled that last deal/lawsuit/project? 
  • Is there anything you want us to do differently next time? 
  • How easy is it to do business with our firm? 
  • If a colleague of yours called asking for a reference, what would you say to him or her about us? 
  • Who from the team would you like to see more of or less of?
  • How well are we doing at keeping up with your business and industry?
  • During the past year, what's one of the most impressive things you've seen an outside professional do for you or your company?

Jordan opined that these questions get to the 'heart of value' with regard to legal services. Some group members discussed the challenges of written feedback questions and the merits of using a third party to speak with clients about these issues. Other members of the group offered additional suggestions for questions, including:

  • How do we find more clients like you?
  • How satisfied are you with the result the firm obtained in this matter?
  • How responsive were our lawyers to your schedule and needs for this matter?
  • How well did we keep you informed of the status of this matter?
  • How would you rate the value of the legal services you received?
  • How would you rate your overall satisfaction with our billing procedures?

Still others made the salient point that lawyers should not make the mistake of waiting until the END of an engagement before seeking this kind of feedback from clients. I couldn't agree more.

"Creating a Pet Trust"

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From the site: "In this episode of Legal TIPS, 2008-2009 TIPS Vice-Chair Ginger Busby highlights TIPS diversity interests in a wide range of practice law areas and to make the point co-host Attorney Gilda Mariani interviews trusts and estates attorney Peggy Hoyt about forming a Pet Trust.

 

Related Podcasts

  • July 13, 2009 -- Careers in Animal Law
  • March 19, 2009 -- ABA/TIPS Promotes Judicial Independence
  • March 12, 2009 -- Technology in the Courtroom
  • February 26, 2009 -- A Look Inside ABA TIPS Diversity Initiatives

The active links are available at the source site listed below.

Source: Legal Talk Network, 21 July 2009

Posted by John Heckman: "In the midst of a severe recession (to avoid the dreaded "D" word), firms are under a lot of pressure to get more out of their software.

One way to do this is to keep better track of your cases and revenue by availing yourself of the budget features in Amicus or PCLaw. Both these programs let you set up a budget for expected billable revenue and then generate reports comparing time worked and/or billed against the budget.

In Amicus, the timesheets page lets you set up a budget for the year and for the month, and then compare what you have actually billed to the budget. While most small firms know pretty well how things are going (good month, lousy month), it will help manage your firm to be able to put numbers on this.

In PCLaw, you set up a budget per month for each timekeeper. You can then run reports on budget vs. worked, vs. billed, etc."

Read more great tips for getting the most out of your software at John's blog!

Source: Does It Compute?, 20 July 2009

Posted by Rick Borstein: "Redaction is the permanent deletion of privileged or sensitive information from documents. Acrobat 8 Pro introduced a comprehensive set of Redaction tools to the product. Acrobat 9 added additional tools and capabilities.

In this article, I'll discuss three tips and techniques for working with redactions in Acrobat 9 Pro:

·         Setting a preference so that redacted files are automatically renamed DOCNAME_redacted.pdf.

·         Creating a new document which summarizes redactions

·         Setting a Preference to automatically copy selected text into the Redaction Comment

Read on . . .

Continue reading this informative post at the source site listed below.

Source: Acrobat for Legal Professionals, 17 July 2009

By Nerino Petro: "Ever come across a website or blog that just didn't look right on your computer at work, but looks OK at home? If you're using different web browsers, this in fact can happen. While there are various standards for web development, various browsers interpret them differently or may not follow them at all. If you'd like to get a preliminary idea of how your blog or website looks in Opera, or FIrefox or Internet Explorer or Konquerer or Chrome, you need to check out Browser Shots .

According to the site itself:

What is Browsershots?

Browsershots makes screenshots of your web design in different browsers. It is a free open-source online service created by Johann C. Rocholl. When you submit your web address, it will be added to the job queue. A number of distributed computers will open your website in their browser. Then they will make screenshots and upload them to the central server here.

If you're having a new legal blog or website designed, you should give BrowserShots a try and see how your site will look in the various web browsers on the market."

The active link is available at the source site listed below.

Source: Nerino Petro's Compujurist, 21 July 2009

"Ethics v. Morals, II"

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Posted by Jeff Gamso: "In an earlier post, I raised three examples of real world ethics issues faced by criminal defense lawyers in which I had at least an advisory role.

 

  • Lawyer comes upon letter, seemingly written by client who is facing capital charges, explaining to a third person how to acquire a rifle and kill the key witness against client. What is lawyer's obligation? Under the jurisdiction's ethical rules? Under human morality?
  • Lawyer is told in confidence by one client that he is responsible for the murder for which another client faces death. The lawyer has a duty to represent the best interests of both. How is that possible?
  • Lawyer represents client who is to testify against another client in a capital trial. Both clients are willing to sign waivers allowing waiver of any privilege the witness/client might have. But court says, "Whoa, I don't think they can waive that sufficiently for you to do your job." Now what? 

A commentator who goes by Feisty offered a set of possible answers, and wondered what my positions were on the questions. I promised I'd answer in a later post, and here we are..."

 

Continue reading this interesting post at the source site listed below.

Source: Gamso - For the Defense, 20 July 2009

Over the last few weeks of the academic year, I began writing a note of thanks to someone in my school. [Would work just as well in a law firm!]  In a school of over 100 adults, it was easy to spot something each day that deserved a "Thank You".  As my last act each day, I sat down at my desk and wrote the note of thanks and placed it in an employee's mailbox as I walked out of the door.

The result was immediate.  Almost every teacher told me that the expression of thanks was something that they needed to hear that day.  That made me feel good as well.  Jeff Bailey, at the Wired Presentations blog, and I discussed Thank You notes on Twitter a few days back.  He said, "It feels good to get a Thank You note, but it feels awesome to write one."  He is right, writing something that brightens someone else's day is awesome.

Since writing a Thank You note is going to have a major impact on someone, it's important to do it right.  Below is a summary of good Thank You note writing practices by Rosalie Maggio in her book, "How to Say It", that are suitable for the workplace:

  • Write the note promptly.
  • Mention specifically what you are thankful for.
  • Express your gratitude in a "enthusiastic, appreciative way".
  • Tell why you like what you are thanking them for.
  • Close with one or two sentences that are unrelated to the object of your gratitude (i.e., saying something nice about the person, sending greetings to the recipient's family, mentioning that you will see him or her soon)
  • Never express more than you feel.  In worst case scenarios, a simple, "Thank you very much" will do.

Source: Rosalie Maggio | How to Say It: Choice Words, Phrases, Sentences & Paragraphs for Every Situation"

The active link is available at the source site listed below.

Source: Open Loops, no date given

Posted by Robert Ambrogi: "A new Web site, still in beta testing, aims to connect freelance lawyers and other legal professionals with law firms and legal departments needing temporary help. The site, FreelanceLaw.com, will allow freelance attorneys, paralegals, court reporters, interpreters and other legal professionals to post their qualifications. Law firms and businesses in need of contract help will be able to search the database and directly contact anyone listed there.

The site says that 850 freelancers have signed up so far to serve as beta testers. It is offering a webinar on July 29 for anyone interested in learning more about it. The site was founded by Melody A. Kramer, an attorney in San Diego."

 

The active links are available at the source site listed below.

Source: Robert Ambrogi's LawSites, 20 July 2009

"Email Etiquette 2.0"

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From the site: "As the way we use and respond to email has evolved, has traditional email "etiquette" changed too? On this edition of the Kennedy-Mighell Report, co-hosts Dennis Kennedy and Tom Mighell take a look at the "Email Golden Rule" and come up with some new guidelines to improve your email experience, and the experience of anyone who receives a message from you. In the Q & A segment, Dennis and Tom will answer audience questions and wrap up with Parting Shots, leaving you with lasting tips and observations.  After you listen, be sure to check out Tom & Dennis' co-blog and book by the same name, The Lawyers Guide to Collaboration Tools and Technologies.

 

 

Podcast: Play in new window | Download

Related Podcasts

  • June 22, 2009 -- Lawyers and Smartphones
  • December 20, 2005 -- Legal Battle Over The BlackBerry"

The active links are available at the source site listed below.

Source: Legal Talk Network, 20 July 2009

Posted by Penelope Trunk: "Now that we have a recession, and maybe not so much a recession but a new way of doing business, people are starting to look at their career goals differently. And while interesting was the big goal when we were flush with cash, security will be the brass ring of the near future.

Because really, there is just so much interesting that a person can take. When the world becomes too unstable, that lack of stability consumes us.

Jeff Tweedy, from the band Wilco, describes the senselessness of living on the financial edge:  "Having a solid [fiscal] base allows you to look at darker things and actually think about them. I debate people about this suffering myth, this tortured artists stuff, and they almost never buy it." Tweedy is a harbinger of the trend to come, where the demographic you would expect to be holding out against stability for its own sake are actually leading the push for more of it. Because too much instability can ruin anyone, at any age.

Here are five new ways to approach your career so you can create stability in an unstable workforce:

Treat your career like an investment portfolio...

Don't frame career choices around fun versus not-fun jobs...

Volunteer, to create a safety net...

Take a government job...

If you must be risky, mitigate...

 

So I guess there are at least two ways to think about stability in your life: One is to create it, by thinking about your job as an asset, and investing conservatively. The other way to think about stability is to sell it. And if you sell it well enough, you just might accidentally stumble on stability yourself. That's what I'm hoping for."

Full text and active links are available at the source site listed below.

Source: Penelope Trunk's Brazen Careerist, 20 July 2009

In the news: "The current economic situation is only one facet of a three-pronged attack on the operational side of law firms and how they manage the practice of law. The other issues law firms must face are the changes in the cost recovery landscape and the increase of alternative fee arrangements."

 

Read full text

 

Source: Law.Com's Daily Legal Newswire. 21 July 2009. Copyright 2008.  ALM Properties, Inc. All rights reserved. Subscribe  <http://store.law.com/registration/register.asp?subscribeto=nw>.

From the blog: "Here is an interesting article, in which Chief Justice Roberts suggests some changes for how the Supreme Court approaches oral arguments.

From Law.com

 

The active links are available at the source site listed below.

Source: Moritz Legal Information Blog, 20 July 2009

Posted by Chuck Kallendorf: "There apparently hasn't been an official announcement as of yet, but there's been confirmed mention that the Department of Labor is going to be abolishing its Employment Standards Administration as of November 8, 2009 in an internal reorganization which will result in the Wage & Hours, Workers' Compensation, Office of Federal Contract Compliance, and Labor Management Standards all now reporting directly to the Assistant Secretary of Labor.

Established in 1971 as the Workplace Standards Administration, and renamed Employment Standards Administration in 1972, it represents the largest agency currently in the Department of Labor.

Morgan Lewis, an international law firm with 22 offices having its corporate headquarters in Philadelphia, posted an labor & employment alert last week which says, "importantly, the abolishment of the ESA will leave employers with one less avenue of appeal for actions taken by ESA agencies," and that they will now "not have much time to prepare for what promises to be decisive implementation of the Secretary's pro-enforcement agenda across the broad spectrum of workplace laws & regulations enforced by the Department of Labor."

New Employment Standards organizational chart "

 

The active links are available at the source site listed below.

Source: Cincinnati Law Library Blog, 21 July 2009

Posted by Dennis Kennedy: "Let me add my "me too" to the many accolades for the new issue of the Law Practice Today webzine with its focus on tips for "suddenly solo" lawyers. "Suddenly solo" is a phrase that refers to lawyers (increasingly these days long-time law firm partners) who find, often with little warning, that their law firm no longer needs or wants their services. In today's economy, these lawyers frequently find that rather than moving to another law firm and a comparable position, their only option is to start up their own solo practice.

 The issue has many useful articles and I expect it to receive many pointers as the "go to" resource on the topic.

 

The article includes a new article from me called "Lemons, Lemonade and Lean Legal Technology - A Shoestring Approach to Legal Technology for the Suddenly Solo Lawyer." My friend Wendy Werner, who is doing a great job as editor-in-chief of Law Practice Today, called me one day and ignored my protests that I had no time to write an article for this issue and planted the seed for a topic that intrigued me.

The idea behind the article is to try to scope out how little a lawyers who finds himself or herself suddenly solo might actually need (as opposed to want) in order to get a new practice off the ground.

 

I offer a list of twelve steps to consider:

 

1. Take a Deep Breath. Really.

2. Take an Inventory of What You Already Have.

3. Go on a Treasure Hunt.

4. Identify Your Software.

5. Take a Hard Look at What You Really Need to Do Your Work and Manage Your Practice.

6. Match What You Have to What You Need.

7. Make Lemonade Out of Lemons.

8. Free is Good, Especially for Software.

9. Turning Technology into a Utility Cost.

10. Find Internet Bargains.

11. Develop Your Internet Presence.

12. Think About Technology Selection as a Process.

 

Interestingly, when I thought of using the term "lean legal technology," I did a quick search on Google to see how the term might have been used before. Apparently, it hadn't been used before, at least accrding to Google, so maybe I coined a term as part of the article.

 

Anyway, the articles represents a fresh approach to some of these legal tech topics and I hope the article is helpful to some lawyers trying to make it through a tough period.

 

Read the article and let me know what you think.

 

T

Posted by John Jantsch: "Every time I speak to groups of small business owners I tell them that, when it comes to marketing, I would just as soon see them do something ordinary, day in and day out, than something that seems spectacularly great every once in a blue moon.

 

I believe one of the absolute truths about marketing is those who stick with it get results, even if they could do every thing they are doing better. Now, don't immediately interpret this as an invitation to do crappy marketing. Obviously, the best combo is spectacularly great marketing done day in and day out, but, short of that, I lean towards showing up and staying top of mind in ways that you can do routinely.

 

The main thrust of this post is to suggest that if the need for perfection or even clear direction is causing you to hold back on any marketing then I would like to urge you to find what you can do, will do, and do it.

 

Maybe you remember the Peter Sellers role as Chance the gardener in the fabulous movie Being There. The movie is actually a very deep portrayal of how, even when simply being authentic, people can interpret what you do and say in ways that they need to meet their wants and desires (there's certainly a marketing message in that), but from a story standpoint Chance, later Chauncey, falls into much of his elevated status by just showing up, or Being There, when someone had a need.

 

I think marketing of a small business can be a little like that. One of the tasks of your marketing is to devise ways that your messages can be the one that is there when a prospect decides to finally scratch an itch. In this vein systematic consistency usually trumps the every so often wow.

 

Build your being there machine with

  • a monthly newsletter featuring great finds from around the web
  • a monthly planned customer and network contact of varied type - article one month, customer success story one month, holiday theme one month, etc.
  • drip marketing via autoresponder offering advanced product application tips
  • a monthly press release announcement - offer organizational news via a press release format and send to network
  • quarterly survey data sharing sessions
  • quarterly trend topic webinars
  • annual success summits and user conferences

By planning and executing an ongoing number of annual contacts you will find that not only will you be first in line when your customers have a need, you'll also be first in line when they stumble upon a referral."

 

Posted by Diane Pfadenhauer: "The following list was intended as, perhaps, comedic advice to job seekers about what NOT to post on Twitter.  I might suggest that this list be observed by the currently employed as well, lest they quickly join the ranks of the unemployed:

 

1. Never talk about how you get drunk at work!
2. Avoid telling everyone how much you hate your job!

3. Never call your boss names.
4. Don't talk about how you called in sick when you weren't really sick!
5. Refrain from sharing that you just failed your drug test.
6. It's definitely not a good idea to steal from work and brag about it on Twitter.
7. Never Tweet about taking naps and playing on the internet instead of working.
8. Don't talk about getting in trouble at work !
9. Don't tweet about tricking your boss!
10. No one needs to know you are sleeping with the boss.
11. Do not admit to creating mix tapes at work when you are supposed to be working.
12. Don't talk about how your boss doesn't know he's paying you to watch tv!
13. Announcing that you are quitting without giving notice won't impress future employers.
14. Don't tweet about being 2 hours late for work because you're still hung over from the night before.

15. Don't tweet about wanting to blow up your office.
16. Don't tweet about lying on your job application or resume.
17. Don't talk about reading other people's mail.
18. Don't talk about your coworker's or boss's body.
19. Don't talk about doing drugs at work.
20. Don't broadcast you just got fired or even worse why you got fired.
 

Thanks to resumebear.com for sharing.... but be careful if you want to read the rest of their post - lots of colorful language."

 

Seeking Bypass: What Will Ultimately End Confidence in the Necessity of Parental Involvement Laws?

 

Posted by Sabrina I. Pacifici: "Seeking Bypass: What Will Ultimately End Confidence in the Necessity of Parental Involvement Laws? - Public interest law advocate Diana Philip's commentary focuses specifically on the multifaceted, complex and challenging issues that encompass the dichotomy between reproductive health care and rights available to adult pregnant women and pregnant minors. Diana's position includes references to seminal legal cases as well as to selected scholarly literature in the field of juvenile reproductive health."

Source: beSpacific, 19 July 2009 

 

LLRX Book Review - The Little Red Book of Wine Law: A Case of Legal Issues

Posted by Sabrina I. Pacifici: "LLRX Book Review by Heather A. Phillips: The Little Red Book of Wine Law: A Case of Legal Issues - Heather A. Phillips recommends this slim volume as it provides an engaging and accessible introduction to American wine law and history that will broaden the reader's appreciation of the wine industry. Though short and non-technical, this book is suitable for a surprising number of library collections.

Source: beSpacific, 19 July 2009

 

New on LLRX - Green Files: Green Resources and Sites on the Internet

Posted by Sabrina I. Pacifici: "Green Files: Green Resources and Sites on the Internet - Marcus P. Zillman provides a comprehensive, wide ranging listing of web based green resources and sites, inclusive of home and business related information.

Source: beSpacific, 19 .

Source: beSpacific - Accurate, focused law and technology news by Sabrina I. Pacifici. 1 . Copyright ©2002-2008 BeSpacific LLC. All Rights Reserved. Subscribe <http://www.bespacific.com/mt/subscribe.html>.

For some reason, I wrote several book reviews last year that never got posted to my blog. Here's one: 

The 2008 Solo and Small Firm Legal Technology Guide

Critical Decisions Made Simple

By Sharon D. Nelson, John W. Simek, and Michael C. Sasschke

American Bar Association

$79.95, paperback, 145 pages, 978-1-59031-970-3 (2008)

 

One of the things I like about this book is that it packs a lot of information into relatively few pages.  The chapters include: Computers and Operating Systems, Monitors, Computer Peripherals, Printers, Scanners, Servers, Networking Hardware, Miscellaneous Hardware, Productivity Software, Security Software, Case Management, Billing Software Document Management, Document Assembly, Collaboration, Remote Access, Unified Messaging, High-Speed Internet, Utilities, and Tomorrow in Legal Tech.

 

Phew!  That's a lot to cover in just 145 pages - and the authors do a pretty good job of it.

 

This book is outstanding for its limited market of the solo practitioner or the small office.  This is especially so if you're newly entered into the practice of law and looking to outfit your office, or if you're a small firm wondering if there's something you could be using to be more productive in your practice.

 

            Another thing I like about this book is its concrete advice.  As the authors note in their introduction:

 

We have no dog in the hunt - we have no financial or other interest in the advice we give.  We could be wrong - dead wrong - but we are honest as the dickens.

 

            No-nonsense writing like that endears me to this book.  

 

            This is the authors' recommendation for a desktop computer:

 ...

 

          And one of the things I really appreciate is the author's recognition that the "sweet spot" in buying computers is always changing and that their recommendation might be a little out of date soon.  As such, they offer an e-mail address for you to write for current recommendations.

 

...

 

In summary, if you're looking for a book to tell you where to begin in your quest to have the complete office - look no further than this book to set you on the correct path.

 

Buy it on Amazon here.

 

For folks unaware of it, there is a new 2009 guide available here."

 

By Tina Hilton: "I follow Chris Brogan on Twitter, partly because he gives great business advice, but mostly because I find him interesting. If you follow Chris for any length of time you're bound to see him post the following in some way, shape or form: It's not about you.

 

I'm sure some people would apply that to Twitter alone, fed up with the pushy hard sell DM's and Tweets that many Twitter citizens seem to be so fond of. But me, I think you can apply these words of wisdom to all aspects of your business and to life overall.

 

I don't want to wax poetical and give you life applications, after all, I'm writing this for virtual assistants, their clients and anyone else who might have some interest in the virtual assistance industry. Plus, I don't want to bore you.  But I do want to try to give you something to think about in regards to how your conduct and market your business.

This morning, halfway down my 'To Do' List, I've written, "Review website copy. It's Not About You." I added this to my list on Saturday and it had pretty much slipped my mind until I read it this morning. Now I'm reminded that two days ago I did an Internet search for virtual assistants. There are some great VA's out there with great websites, but most of them have one thing in common. Most of the copy is about what they can do, how they work and what experience they have. And while these are all things that you certainly want to address on your website, it shouldn't be where the focus is.

 

Why? Because all of that stuff is about YOU. And focusing on who you are, what you do and what you know might impress a potential client but it most likely won't cause them to hit that contact button.  And isn't that the ultimate goal of your website?

 

What will get them to hit that button is focusing on them. Make the majority of your website about what they need, how your services can solve their problems and giving them answers to their questions. Potential clients are much more likely to hit the contact button if they feel you are just what they have been looking for.

 

If you think about it, isn't that why you purchase items and services? Because they meet your individual needs?  If you're not getting the results from your website you think you should, maybe its time to add "It's Not About You" to your "To Do" list.

 

If you have questions concerning virtual assistance or have an interest in working with a virtual assistant you can contact Tina Hilton or visit her business website for Clerical Advantage."

 

Posted by Tara Calishain: "Do you ever use Google to do searching in multiple languages? You'll like this site. 2lingual, at http://2lingual.com/ has a front page with two search boxes. Choose the language you want to search in from the drop-down boxes and start typing your query in the left box.

 

As you type, your search results will appear, refreshing as you complete the query. The right box will translate your query and provide its own set of results in the language you chose. For example, if you do a search in the left box for the word "human" and you have the right search box set to German, it'll translate your word human into Menschen and do a search for that. Each set of search results has its own result count.

 

Occasionally this got funky. I did a search for the English word tot and chose a German translation. I didn't get one; instead I got German search results for the word "tot" -- which absolutely doesn't mean child. Adding additional words didn't help -- the other words were translated into German while tot remained tot.

 

On the other hand 2lingual didn't have a problem with the search hell -- which I believe means "light" in German. It was translated to Hölle. Maybe 2lingual only fumbles on words it can't find a translation for.

 

As you might imagine this is machine translation, which does have its occasional problems (see above) but other than that I thought this was a handy little tool for doing quick two-language searches or even tweaking searches to see how they appear in different languages. And it covers a wide range of languages, too -- everything from Albanian to Vietnamese."

 

In the news: "Letting employees work remotely with wireless gadgets has a legal price tag tied to it, warn employment lawyers. A recent proposed class action against T-Mobile USA highlights the dangers of not updating policies with new technology and letting employees go home with smart phones."

 

From the article: "Barron offers employers some tips to minimize these types of claims:

• implement a clear "off the clock" policy requiring employees to report all work time regardless of where and when it occurs;

• train supervisors never to request an employee to work off the clock;

• if issuing BlackBerrys or remote-access technology to nonexempt employees, consider providing an acknowledgment form noting their obligation to report all work time."

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Source: Law.Com's Daily Legal Newswire. 20 . Copyright 2008.  ALM Properties, Inc. All rights reserved. Subscribe <http://store.law.com/registration/register.asp?subscribeto=nw>.

Posted by Arnie Herz: "I think that most people would answer this lead question with a rousing, "There is none!" Or, if prone to sarcasm, they'd say that the only "wow" is the overwhelm they experience every time they open their lawyer's bill. And, really, this should come as no surprise.

The legal profession has yet to produce the law firm equivalent of Zappos; Southwest Airlines (note: grab a tissue for this one); or Whole Foods. Nor are is there a legal service consumer equivalent of the devoted Fiskateer.

 

One silver lining in the current economic slump is that some firms are waking up to the need for client service innovation.

 

They'll find some solid guidance in a recent study on great retail shopping experiences (pdf) [hat tip Knowledge@Wharton] and Peter Merholz's recent post describing How Nintendo Delights Its Customers.

 

Additional insight comes by way of an article on Embracing Your Inner Customer (aptly highlighting Google's compelling customer service mantra, "Don't Be Evil"). One of my favorite bloggers, Duct tape Marketing's John Jantsch, takes it from a different vantage point by asking: What's Your Signature response to Problems?

 

Lawyers and law firms might be tempted to shrug off these examples of service innovation as irrelevant to the business and practice of law. But, that's just the easy out. If an airline, shoe retailer and supermarket can offer services that turn customers into raving fans, why can't a law firm?"

 

Source: Legal Sanity, 11 July 2009

From the e-newsletter: "In business, school, romance, or your neighborhood, it is valuable to know what attracts people, what repels them, and what makes them tick. How do people see you? And how do you see others?"

 

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Source: FindLaw's Modern Practice. 16 . Copyright © 2008 FindLaw, a Thomson Business. Subscribe <http://newsletters.findlaw.com/>.

Posted by Evan Schaeffer: "At the Insurance Defense Blog, Dave Stratton has collected a number of litigation-related tips from David Boies.

Stratton's post is titled "Trial Practice Tips Courtesy of David Boies," and pulls quotes from the (fairly) recent Boies book, "Courting Justice: A Lawyer's Casebook, from NY Yankees v. Major League Baseball to Bush v. Gore."

 

A sample of Boies's wisdom:

 

As a leadoff witness you need someone who will point some points on the board and do no damage; you do not want to take a risk. If your first impression with a judge or jury is not good, your case is in trouble. You also want a witness who can explain the overall case and put matters in context.

 

For more, see Stratton's blog post."

 

The active links are available at the source site listed below.

Source: The Trial Practice Tips Weblog, 16 July 2009

Posted By Tom Kane: "As mentioned on several blogs, and in an ABA Journal online article, a recent survey of CLO's made clear that in-house counsel aren't buying the concept of a "new legal model." It isn't that they don't want one, it's just that 75% gave their firms a 0 to 4 (out of ten), "indicating that firms have little or no interest in change;" that is, delivering greater value for the services provided. According to Dan DiLucchio in a press release issued by Altman Weil, which conducted the 2009 Chief Legal Officer Survey, "[T]his is a dramatic vote of no confidence from chief legal officers."

 

What that means for the more flexible, responsive medium- to small-sized law firms, is that they could make serious inroads into the once exclusive large firm domain. How? Some of the ways might include:

 

  • Increasing value in terms of pricing products and how the services are delivered;
  • Offering alternative fees, including flat fees;
  • Improving responsiveness and timeliness of services;
  • Seeking more client input and feedback;
  • Offering freebies, including CLE seminars, short phone calls, emails, etc.;
  • Stopping the nickel and diming of clients relating to overhead costs;
  • Avoiding surprises and providing regular updates at no charge; and
  • Taking time to really understand the client's business off the clock.


A simple way learn what clients want in terms of value is to ask them what they would like to see in that regard. Not only will these firms learn what will make their existing clients happy and raving fans, but what would likely sell to those CLO's that don't believe their current firms are serious about a new legal model."

 

"Book Review"

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Posted by Julie A. Fleming: "The 29% Solution:  52 Weekly Networking Success Strategies by Ivan Misner by Greenleaf Book Group Press

I heard a lot of response to last week's suggestion that networking is the most important thing a lawyer can do to grow a practice.  A few disagreed with my assessment, but most responded by asking how to network well.  Some introverts mentioned their discomfort in walking into a room of strangers.  Others said that they'd tried networking but didn't see good results, and wondered what went wrong.  And a few said they worried about being obnoxious or being cornered by pushy or mercenary people.

 

Although legal rainmaking is different in many respects from other kinds of sales, good networking encompasses a universally applicable system of skills and strategies.  This week's book review, The 29% Solution, presents those must-take approaches and ideas in a simple, easy-to-apply yearlong program in which you take on one new skill each week through the year.  Do so successfully, and at the end of the year, you'll join the estimated 29% of people who are separated from the rest of the world by just six degrees..."

 

Continue reading this informative review

In the news: "Extrasensory technologies collect and process information beyond the human senses. These technologies, such as license plate reading, which uses infrared cameras to capture digital images of plate numbers, raise privacy concerns similar to the warrantless use of GPS in Weaver."

 

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Source: Law.Com's Daily Legal Newswire. 17 . Copyright 2008.  ALM Properties, Inc. All rights reserved. Subscribe <http://store.law.com/registration/register.asp?subscribeto=nw>.

From the site: "Lawsuits are on the rise from Chinese drywall used to build homes especially in Southeastern states causing crippling effects on residents' property, as well as their health. Co-host J. Craig Williams welcomes Attorney Scott G. Wolfe, Jr. a construction litigator at Wolfe Law Group and Attorney John F. Mullen, Sr. from the firm, Nelson Levine de Luca & Horst, to look at both sides of Chinese drywall litigation, the effects of Chinese drywall, the mounting lawsuits and what the future holds for the affected residents.

 

From the e-newsletter: "Employee privacy rights have come under heightened scrutiny in recent years, especially as employers increase their reliance on computers and electronic mail in the modern-day workplace. FindLaw's Employee Rights Center provides employees with legal information on their privacy rights on the job -- including tips on emails, computer use, drug testing, and more.

 

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Related Resources
FindLaw's Employee Rights Center

 

Source: FindLaw's Public Advisor. 16 . Copyright © 2008 FindLaw, a Thomson Business. Subscribe <http://newsletters.findlaw.com/>.

From: "ABA Law Practice Management Section

 

Jim Calloway and Sharon Nelson welcome guest Ross Kodner to discuss the economic downturn and its effect on lawyers. Stay tuned for Jim, Sharon, and Ross's book, How Good Lawyers Survive Bad Times.

 

Download Podcast

 

The active link is available at the source site listed below.

Source: The Digital Edge: Lawyers and Technology Podcast Series, 15 July 2009

In the news: "The New Jersey attorney general's office announced Tuesday it has decided to offer a new program for one of the state's needy groups: lawyers in need of work. The office's Volunteer Associates in Public Service Program will offer unemployed lawyers the option of working 20-plus hours a week for a minimum of three months. But what sounds like a great opportunity for the ranks of laid off and newly deferred associates has a catch: The jobs are unpaid, designed to fill a gap created by the state's hiring freeze."

 

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Source: Law.Com's Daily Legal Newswire. 16 July 2009. Copyright 2008.  ALM Properties, Inc. All rights reserved. Subscribe <http://store.law.com/registration/register.asp?subscribeto=nw>.

By Lisa R. Bliss: "As more legal content becomes freely available on the web, many lawyers find that the Internet provides a cost-effective alternative to traditional computer-based legal research services. Using common search engines, lawyers can access all kinds of free content, including cases, background information, media coverage, and blog entries about cases and parties. Free Internet services can also be used to keep lawyers advised of breaking developments in their area of practice."

Topics discussed include:

Start Your Research Using the Internet
Trust but Verify
Your Clients Have Access to the Same Information
Enhancing Client Relationships

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Source: Litigation News, 10 July 2009

Posted by Joe Hodnicki: "Schauer is a leading scholar of jurisprudence and legal process, and his new book is as comprehensive, thorough, and sophisticated an introduction to legal reasoning as it is a lucid one. All of the bases are covered, and law students, teachers, practicing lawyers, and judges alike will gain perspective and insight from seeing the entire range of legal reasoning techniques laid out before them." -- Richard A. Posner, Judge, U.S. Court of Appeals for the Seventh Circuit, author of How Judges Think

From the product description of Unive