"WestlawNext - A Study in Applying Knowledge Management & Crowdsourcing"

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This post was written by Greg Lambert: "As I mentioned yesterday, a group of bloggers traveled to ThomsonReuters (TR) in Eagan, Minnesota earlier this week to get a first-hand look at WestlawNext (WLN) and talk with the Project Cobalt team, meet briefly with TR's CEO of Legal, Peter Warwick, and discuss the functionality of WLN with Westlaw's Reference Attorney staff. There are a number of articles that are out from other bloggers that a range of issues from Lisa Solomon's discussion of Product & Pricing; Jason Eiseman's video interview of myself, Tom Boone and Jason Wilson; Robert Ambrogi's discussion of West Search functionality; Betsy McKenzie's view of WLN from an academic perspective; Ken Adam's survey on CALR value in contract drafting; David Bilinsky's Top 10 list about WLN, and; Simon Chester's discussion of WLR from a Canadian perspective. I wanted to take a different approach and talk about the back-end structure of the new West Search Engine and how they have used Knowledge Management theories to create an algorithm that looks to be much better than the current Westlaw.com search results..."

 

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Source: 3 Geeks and a Blog, 28 January 2010. Reproduced with permission of the author.

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