This post was written by Randall Ryder: "Right after I wrote a post about enhancing Gmail's usefulness, they added more goodness.

Now you can make phone calls from Gmail without a Google Voice number. You can also download a free extension called Rapportive that shows the email sender's digital profile..."

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Source: Lawyerist.com, 1 September 2010. © 2007-2010 Lawyerist Media, LLC. Reproduced with permission of the site editor, Sam Glover.

This post was written by Connie Crosby: "Yesterday the Twitter was awash with messages about this revolutionary new Gmail Priority Inbox. The beta version just arrived in my email, and have to say that I am already in love with it. Essentially what it does is bring new, unopened, important messages to the top, then lists those messages that are "starred" (which I have flagged with a star), and then lists everything else. It learns which are important messages over time depending on which are opened and which are responded to. In other words, its accuracy gets better over time..."

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Source: Slaw.ca, 31 August 2010. Reproduced with permission of Simon Fodden, founder of Slaw.

In the news: "There's so much e-mail in e-discovery it's easy to lose sight of its inherent simplicity, says EDD special master Craig Ball. It isn't just geek stuff, it's lawyer stuff, too. E-mail is really as simple as a postcard because everything in e-mail is plain text no matter what was transmitted."

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Source: Law.Com's Daily Legal Newswire. 1 September 2010. Copyright 2009.  ALM Properties, Inc. All rights reserved. Subscribe  <http://store.law.com/registration/register.asp?subscribeto=nw>.

This post was written by Rick Georges: "Google Voice is now accessible from the GMail interface, and is a worthy competitor to Skype. I have used, and love, Skype, and its quality is now ready for prime time. However, now that I can make free long distance call directly from my GMail interface, along with checking contacts, and email, I will be using Google Voice more. Ultimately, while it is risky putting all of my online eggs in one basket, there is no denying the convenience of having it all on one page. I am also transitioning to my Google email account for everything; so, if you want to contact the FutureLawyer from now on, email me at: rickgeorges@gmail.com."

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Source: Future Lawyer, 26 August 2010. © 1996-2010, Richard M. Georges, reproduced with permission of the author.

This post was written by David Bilinsky: "This is a "Tip" from my colleague and friend, Reba Nance, who is a fellow PMA (Practice Management Advisor) for the Colorado Bar Association:

How to compose and send an E-Mail Without Ever Leaving Microsoft Word from Word 2007, 2003 and 2000:

Many of us spend much of our time in Word. Wouldn't it be nice to easily compose and send an e-mail in Word rather than having to minimize Word, open Outlook to send the message, and then go back to Word? Here's how to do it in Word 2003 and earlier versions:..."

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Source: Thoughtful Legal Management, 23 July 2010,  reproduced with permission of the author.

This post was written by Greg Lambert: "I was having a discussion with some attorneys recently about making everything accessible from within Outlook. Their collective spin was that they spend all of their time in Outlook, so IT needs to make everything work from within Outlook. My response to this was, "We need to get rid of Outlook. Email clients like Outlook have been the worst thing for the legal profession since we were forced to transition away from WordPerfect 5.1." You can only imagine the reaction I received from these attorneys. I was being a bit over the top, but sometimes you need a little drama to get people's attention.

I am not suggesting that we abandon Outlook, though the insistence that everything work from within Outlook is causing serious performance issues. The real issue is that programs like Outlook tend to thwart the sharing of knowledge.

There is a great deal of institutional knowledge in email. Many conversations begin and end in email..."

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Source: 3 Geeks & a Blog, 3 August 2010. Reproduced with permission of the authors.

This post was written by Mazyar Hedayat:

"The Problem: E-mail Overload

The Solution: That depends ...

Finding too many new messages in our in-boxes is a stubborn, universal problem for lawyers: an occupational hazard if you will. I've examined various solutions to this problem, including as Outlook plug-ins ClearContext and Xobni, but was never satisfied with their performance.

...

Then I read about Gtriage in a FriendFeed post a few months ago. Gtriage works with Gmail or Google Apps to identify important messages and give you visual cues with which to find them. Just sign up and within minutes Gtriage learns your e-mail habits, applies its machine-learning algorithms, then identifies and labels messages so you know which ones to attack first. Amount of work required on the user's end: none. That's more like it..."

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Source: practicehacker, 21 July 2010. Reproduced with permission of the author

This post was written by Stephen Seckler: "I recently updated my website to incorporate video.  I'm pretty confident that video marketing can add a lot of value to a website (though I guess I won't know for sure for at least six months) and so I'm doing everything I can to encourage my contacts to take a look. About a month ago, I sent out my newsletter with a link to a video e-mail message announcing the new site.  The "v-mail" received very positive reviews (as did the website), but the click through rate was disappointing.

Today, I sent out the same "v-mail" to my mailing list; but this time, I said very little in the message other than "please click here".  So far, the click through rate has been dramatically higher.

There are a number of lessons to be learned from this..."

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Source: Counsel to Counsel, 28 June 2010, reproduced with permission of the author

This post was written by Randall Ryder: "Maybe you just started using email, or maybe you have just become a little too casual in emails to opposing counsel. You can edit your own emails, but sometimes it can be helpful to get a second opinion to make sure you are projecting the proper tone. If you find yourself in that situation, try Tonecheck."

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Source: Lawyerist.com, 25 July 2010. © 2007-2010 Lawyerist Media, LLC. Reproduced with permission of the site editor, Sam Glover.

This post was written by Randall Ryder: "A large portion of my interaction with opposing counsel and potential clients is through email. Sometimes, however the ease of email makes lawyers forget basic rules of email etiquette. If most of your correspondence is done via email, be sure you have a proper signature block..."

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Source: Lawyerist.com, 18 July 2010. © 2007-2010 Lawyerist Media, LLC. Reproduced with permission of the site editor, Sam Glover.