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In the news: "The concept of law firms talking to clients isn't a new one. But most general counsel and consultants say firms that employ client interviewers and use other client relationship management tools are still in the minority. However, the paradigm shift in the business of law is starting to generate some much-needed lip service. "If you don't have communication and they can't tell you what they like and dislike, then you're leaving them one choice and that's to leave," says Flaster Greenberg managing partner Peter Spirgel"

 

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Source: Law.Com's Daily Legal Newswire. 13 . Copyright 2008.  ALM Properties, Inc. All rights reserved. Subscribe <http://store.law.com/registration/register.asp?subscribeto=nw>.

Posted by Nerino Petro: "I've posted before about CrossLoop as a potential IT solution and remote support tool for smaller firms in Cover Your Assets: CrossLoop - Affordable IT Support for Small Practices. CrossLoop provides a free screen sharing utility that allows you share your desktop with a friend. Or you can use it to work on someone else's system. You can also connect with one of the computer support people who offer their services for a fee on CroossLoop (CrossLoop refers to them as Helpers). However, at that time, CrossLoop was only available for the PC, not the Mac. That is no longer true with the release of CrossLoop for the Mac which you can download from the CrossLoop site here.

 

CrossLoop lists the Requirements as:

 

OSX 10.4 (Tiger) or later

an Intel processor

20MB disk space and 500MB of RAM.

 

One caveat though: PowerPC Mac users need not apply - it won't run on them. 

You can read more on the CrossLoop blog post CrossLoop Mac Gets a Lot of Love .. and Hugs which also inlcudes links to stories picked up by the NYT, Washington Post, LifeHacker, TechCrunch and other major outlets.

 

With CrossLoop available for both the PC and Mac, you now have an easy to use cross platform support program that's free, but which can also help you get professional assitance if you need it."

 

The active links are available at the source site listed below.

Source: Nerino Petro's Compujurist, 27 May 2009

Posted by Tom Kane: "We've talked about (here and here) several reasons why small and mid-sized regional law firms are picking up corporate work that has traditionally been done by larger law firms. The reasons include:

 

  • Lower hourly rates,
  • Alternative fees,
  • Tighter in-house budgets,
  • BigLaw partners departing for smaller firms to retain clients,
  • Unsustainable associate salaries in large firms,

 

Now comes another reason I hadn't thought about. According to a post by Rees Morrison, whose blog focuses on in-house legal departments, "it will cost less per hour for some companies to use outside lawyers than inside lawyers." Again, more opportunities for smaller, more economical law firms to pick up work usually left to larger law firms.

 

The reasons, according to Morrison, include:

 

Legal departments are shedding junior lawyers, just like large law firms, in favor of senior, more expensive lawyers;

Switching to "smaller or less-expensive firms is gaining traction" as billing rates "are more modest"; and

Routine discounts, fixed fees and other "techniques further reduce the effective billing rates."

 

So, Morrison's point is that "inside lawyer costs will sometimes match or exceed rates of outside lawyers. Thus, more opportunities would seem obvious for such firms that let in-house counsel know about their capabilities and talent - oh yeah, and their more reasonable fees also. 

 

Go for it."

 

The active links are available at the source site listed below.

Source: The Legal Marketing Blog.com, 21 April 2009

Posted by Tom Kane: "Law departments in large corporations and some law firms are definitely re-evaluating their relationships, according to an article in the March issue of Inside Counsel magazine. The article "Feeling the Pinch: How the economic crisis could change your law firm relationships" sets forth succinctly the realities of today's world. 

 

Even though in-house lawyers in large corporations generally come from large outside law firms, and thus are comfortable with (1) the relationship with BigLaw, and (2) the hourly billing structure. Yet, the downturn in the economy is forcing "change in [this] dysfunctional, even codependent relationship."

 

The change won't come easily, but change will happen because it is being forced upon in-house lawyers via their budgets, and some outside law firms have removed their heads from the sand; albeit too few. Therein, lie the opportunities for smaller firms.

 

Said opportunities exist because:

 

  • Too few firms are re-evaluating their client relationships...
  • Mid-sized firms are well positioned to provide greater value...
  • Alternative fees are coming into vogue...
  • High associates salaries are unsustainable...
  • Not enough benchmarking... 

So, again I'll ask the same question I asked in my last post: What are you waiting for? Crank up the marketing. Opportunities should be abundant."

 

The active links are available at the source site listed below.

Source: Legal Marketing Blog.com, 2 April 2009

From the site: "Technology can help you manage your law practice OR make you want to throw the computer or mobile device of choice out the window! Who better to talk about legal technology than three of the top legal technologists anywhere...and they speak YOUR language!  Announcing (drum roll please) co-hosts and big-name legal bloggers, Dennis Kennedy, Tom Mighell, and Adriana Linares in this inaugural edition of the Kennedy- Mighell Report on Legal Talk Network!  Insight, opinion, and maybe even a dose of advice about all the legal technology necessities and choices. On this edition: Economic reality check and the impact on legal technology for lawyers - the hard but helpful facts. Time's up for computer illiterate lawyers - find out why! And too much stuff to search for discovery, case law, etc - what to do? Also hear their Parting Shots in the podcast. After you listen, be sure to check out Tom & Dennis' co-blog and book by the same name, The Lawyers Guide to Collaboration.

Links mentioned in the show: Planning for Legal Technology in a Recession, TREC Legal Trac, Twitter Search, ABA TECHSHOW BUZZ.

The active links are available at the source site listed below.

Source: Legal Talk Network, 31 March 2009

Posted by Allison Shields: "As many of you already know, in a recent piece on Forbes.com, a partner at Cravath, Swaine & Moore commented that it's time for lawyers to let go of the billable hour. The article makes mention of many of the problems with the billable hour that you've probably read or heard about both here and elsewhere. But coming from a BigLaw trial attorney, the exhortation to move to "a rational system that puts the incentives where they should be" may signal real change.

One of the biggest advantages solos and small firms have is their ability to be more flexible, to innovate quickly and to offer alternatives that big firms traditionally haven't offered or couldn't offer. Many large firm lawyers don't have the ability to alter fee structures or provide alternative services without navigating a large firm bureaucracy and their entrenched way of doing business. Solos and smaller firms, by virtue of their size and their decision-making have traditionally been able to experiment more and to work more closely with clients to provide individualized solutions. But large and small firms alike have been slow to adopt billable hour alternatives, particularly in a litigation setting.

If BigLaw is willing to embrace non-hourly billing alternatives for litigation, solos and small firms will have to move quickly and think even more seriously about changing their fee structures to stay ahead of the curve.

Melody Kramer, writing for the National Association of Freelance Legal Professionals (Quality vs. Quantity - the billable hour mousetrap) reiterates the refrain of many alternative billing proponents when she says, "The amount of time spent on a project is not an accurate reflection of the end product's value. Lawyers have forgotten that basic truth." But she also points out the complicity of clients in the fee trap, noting that the 'best' law firms are often considered to be those firms with the highest profit per partner, rather than those that have demonstrated efficiency, creative thinking or legal insight.

Even the New York Times ran a piece last week about the billable hour system and the potential changes on the horizon...

Full text and active links are available at the source site listed below.

Source:  Legal Ease Blog, 2 February 2009

Posted by Tom Kane: "After reading for months about tons of layoffs of both lawyers and staff by BigLaw firms, one may think that the legal business is in trouble in this down economy. Not so fast. An article to the contrary by Thomas Adcock that appears the recent issue of Law.com's Small Firm Business.

 

Adcock points to a number of small law firms that are doing just fine, thank you very much. The reasons are varied and include:

 

  • Lower fee structures
  • More litigation, generally
  • White-collar defense
  • Business restructuring, as well as mergers and acquisitions
  • Professional liability
  • Insurance coverage issues

 

Moreover, there were a couple of things mentioned in the article that particularly ran true for me (and are applicable to any size firm). The first was a comment by David E. Danovitch of 21-lawyer Gersten Savage that clients will "stick with you through thick and thin so long as they're happy with your work." The other was something consultant Ari Kaplan mentioned about "becoming business partners...rather than just problem solvers" for your clients.

 

So, both of these latter points relate to solid client relationships, which are the key to client retention even in tough economic times; and small and medium-sized firms have a real advantage IMHO."

 

The active links are available at the source site listed below.

Source: Legal Marketing Blog.com, 29 January 2009

In the news: "The new year has begun, but a damaged economy continues to keep midsize firm leaders largely in the dark about expectations for the next 12 months. Stephen A. Madva, chairman of Montgomery McCracken Walker & Rhoads, acknowledges "the most upbeat comments by the best and brightest" financial experts say the economy could see an uptick in the third quarter, but notes, "the best and brightest are wrong on a regular basis." Still, a number of firms anticipate new work from increased governmental regulation."

Talking points include:

MIDDLE GROUND

THRIVING IN A DOWN ECONOMY

OPPORTUNITIES KNOCKING

 

 Read full text http://www.law.com/jsp/law/careercenter/lawArticleCareerCenter.jsp?id=1202427708525

Source: Law.Com's Daily Legal Newswire. 26 January 2009. Copyright 2008.  ALM Properties, Inc. All rights reserved. Subscribe <http://store.law.com/registration/register.asp?subscribeto=nw>.

In the news: "For midsize firms, buying the right hardware can be a long, frustrating and expensive process. But with patience, perseverance and a lot of communication, IT leaders can prevail and serve their users efficiently. Consultant Shawna Childress has tips to put the right items in your cart."

 

Some tips discussed in the article include:

Conduct a needs analysis.

Don't be afraid.

Conduct due diligence.

Be wary of unrealistic expectations.

Don't purchase hardware without determining what software will be used.

Don't buy only on price.

Don't overbuy and learn to let go.

Master the zen of upgrading.
Keep track of hardware.

Buy the warranty.

Provide security for laptops.
Mandate training.
When all else fails, RTFM

 

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Source: Law.Com's Daily Legal Newswire. 26 November 2008. Copyright 2008.  ALM Properties, Inc. All rights reserved. Subscribe <http://store.law.com/registration/register.asp?subscribeto=nw>.

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